Dunkin'

Swampscott, MA · Coffee shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Swampscott
#28
of 35 restaurants
City Percentile
15%
rating percentile

Dunkin' is a restaurant located in Swampscott, MA. It is one of 35 restaurants listed in Swampscott. Its 3.8-star rating is slightly below the Swampscott city average of 4.3 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 sami · Jun 2025

I ordered 3 pieces of egg bread, but when I got back to my own store, I saw that there were only 2. I wouldn’t lie for a dollar. When I went back to Dunkin, they said they had put in 3. This is the third time there has been a mistake with my food. Please make sure to check your order inside the store when you go to this location. Otherwise, you might be treated like a thief. I kindly ask the owner or manager of that location to check the camera footage. It will clearly show who is telling the truth.

★☆☆☆☆ 1.0 Nikki · Sep 2025

I dont know why this dunkin has bad reviews i always go there for my online order and it is correct every time and the ladies are so sweet. My coffee is always delicious! Probably a bunch of rich snobs who left those bad reviews 😊 UPDATE: I was completely wrong. I am updating this because i ordered an iced coffee with cream, (extra) And i pulled up to the drive through, I just knew they didnt put extra in it. I asked politely if i could have more cream and the lady in the window yanked it out of my hand, gave me a dirty look, then gave it back to me and there was coffee pooled at the top and it was a hot mess. If you don’t like your job don’t work then! (9/16/25 at 8:30 am)

★☆☆☆☆ 1.0 this is super useless · Jan 2026

Rude employees. Got my order wrong and gave me an 1000 calorie drink.🙄 Also gave me sas. Didn’t appreciate it. Also didnt get my drink. 😡

★☆☆☆☆ 1.0 Michael Sullivan · Dec 2025

Terrible location. They attempted to rip me off by charging me for food and not providing it. Then when I call them out on it . They started yelling at me and saying I was being rude when they were the one trying to con me. I would never go to this location again if I were you.

★★☆☆☆ 2.0 Dan Brady · Nov 2024

Outside of the occasional burnt bacon, I've got no issue with the food, it's the service that's trash. The person who takes the order is extremely rude & says "is that it" after every item ordered. Plus she cuts you off before you are finished. I've only been inside a few times & the place is fine, no issues there.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.