Dunkin'

My absolute favorite place to get coffee, not only is it affordable it is very delicious. Since the new owners have taken over, I have noticed a drastic change in the quality, for the better. The baked goods are baked fresh every day and they are very delicious and it's hard to pick just one item. I put in an order almost every day which is very convenient, and most of the time , the staff is very friendly.

I order a large hot chocolate the lady gave me black coffee didn’t realize til I got home I was Annoyed cause it’s cold and I have to make the unnecessarily drive again. I explained to the guy at the drive thru and he had to correct my order I get my hot chocolate and I noticed it wasnt filled up he was skimpy poor service really annoyed I spent a total of like $25 and this is the service I get so messed up check your orders guys and make sure you’re getting what YOU paid for

The customer service has went downhill. I ordered a bacon, egg, and cheese bagel with cream cheese and only got a bagel with cream cheese. I called and employee said she would leave a note in the office. On a separate day I ordered the same thing and it didn't have cream cheese. We are charged extra for cream cheese only to not get it. When I called again she said that since I hadn't gotten either she would just leave a note for me to get a sandwich when I came in. The next morning I order donuts (which we do frequently). I mention the sandwich while I am ordering, then get to the window and they have several different people asking questions about when I ordered (which I had already given order numbers). There was a line of people behind me and they still didn't trust that I had be

The woman working drive through on the morning of 12/02/25 was very rude. She messed up my drink, and was rude to me when I asked for the correct drink. She stayed silent, and slammed the window in my face. Rude. This kind of customer service makes me never want to return. I think corporate should see this, and look into how your workers are treating customers at the store.

Boston cream donat: daw was good but the cream had an after taste