Dunkin'

Stopped in at Dunkin’ Donuts on Sunday, February 15, 2024 the very rude person that was in drive-through a little heavier, person female. After asking her to remake my coffee after it was wrong, stated that she was going to remake it and spit in my coffee. What a cool customer service way to handle customers. I think that it is warranted for someone from corporate to give me a call, I left several messages in the human resources department for them.

Mobile order. Subbed a frosting filled donut with a plain. I understand needing to sub but plain donut in place of a frosting filled, chocolate covered, creme topped one?!

Guy at the drive thru was rude. Completely missed the first part of the order. No have a great day nothing. Just walked away, didn’t offer a receipt for either drink.

I understand having a bad day, maybe new employees or whatever but I've given this establishment THREE chances on different times and days and have ALWAYS left disappointed. First time they burnt my food to a crisp it was barely edible. Second time it tasted faintly of chemicals. Third time I got a completely wrong order. On top of that, it has increased in price every single time!!!! For the exact same order!!! DOWN WITH DUNKIN

DO NOT GO Thru Drive Thru!!!!! I have been there 6x and not once have they made the order right. They charge you whip cream, they forget the whip cream, they charge you Carmel sauce, they forget the Carmel sauce, they forget the milk, they forget the sweetener. I don't think they can hear you in the drive thru mic. They constantly need u to repeat what you say. Go inside and order and not once had my order been wrong.