Dunkin'

My husband got me coffee between 5am and 6am and thry charged my debit card 4 times in the amount of 12.47....which is almost 50.00. He went in to try to get them to fix it and we were told they didnt do anything wrong. Went to the bank and I have a bank statement showing all of the charges. Bank fixed it but they didn't do anything. Never again. Shady shit.

I asked for regular sugar and they used liquid. I went back into the store and asked them to remake it as i do not like the liquid sugar and can definitely tell they used it because i literally go to dunkin everyday and she refused to remake it and told me not liquid and walked away and i do not recommend this dunkin store. The older man is verg nice but that lady not so much!

I dont like to leave bad reviews but all of the ice melted when I was given my coffee, so I went in and explained this and asked for more ice and they said no Dunkin gives away free ice. 😆 I said no, some franchisees don't. Corporate stores do, I go to them and ask often. So yeah, I went to another place and got some ice in my drink. Have a blessed day though!

Rude and aggressive staff who blames you if they make your drink incorrectly. We ordered an iced matcha with hash-browns in the drive-thru. When handed to us through the window, the matcha consisted of several thick, green chalky clumps throughout the drink and looked hardly stirred, if at all. When we tried to point this out to the girl handing us the drink, she seemed confused and kept saying that it’s a matcha. We’ve had matcha at several different locations dunkin and non-dunkin affiliated, and we know it’s not supposed to have unstirred clumps that look like algae buildup in your drink. We were initially still going to just take the drink and leave, but my sister took a single sip while still in the drive-thru and gagged at the taste and texture. We waved them down and politely asked

10/13/25 am - I HAVE A MAJOR COMPLAINT TO REPORT! There were 2 women working the drive-thru that morning. The larger and taller woman that was wearing the black Muslim hijab was at the window when I pulled up with my car. She was EXTREMELY RUDE! She never gave me a greeting and just held out her hand for payment without giving me the price of my order. I had to ask 3 times for the amount to know what I was paying. Then instead of opening up her mouth and verbally telling me, she thought it was a good idea to start tapping on the sign that's underneath the window. To let me know how much I'd be paying for my order. At that point, she could definitely see that I was visibly upset with the lack of customer service that I was getting.Then she started speaking in another language to the other