Dunkin'

So unfortunate that the one Dunkin still standing in Corning seems to be infested with workers who don’t value customer service or basic ethics. I was disappointed to be immediately greeted with horrible customer service to then find most employees following along inside laughing at how their rude female employee is speaking through the drive thru system to customers. Such an easy place of employment yet brings such misery to its employees.

This has to be one of the worst locations. I swear half of them can not count or read. Or maybe they just dont care. Never any kind of consistency. The person that runs the Victory Highway Dunkin needs to come and shoe the entire staff how a Dunkin is run. And if you take offense to this then you are part of the problem.

I was so disappointed today with how my order was. I ordered a muffin which I asked to be warmed and it wasn’t! I also ordered a cinnamon roll. When I got my bag I had left the building so I could go to my office. Both of my items were just put in the bag no tissue paper around them! I had to ask for napkins and my muffin was not warmed! How are you supposed to eat something in the car without napkins or even the tissue paper for you to be able to place it down!

They serve first to drive-through. I had to wait 15 minutes in front of the counter. I left. The coffee and donuts are standard for Dunkin Donuts and are OK. Drive-thru is always busy. The Wi-Fi is not working. I have been here several times. I gave up

EVERY time I go there, EVERY TIME, the toast is NEVER toasted. Doesn’t matter what I order I just get warm bread. I don’t know if the machine isn’t working properly or the employees need to be trained on how to make TOAST, but it’s ridiculous. And the ROASTED red tomatoes are always cold. Where are the standards? So disappointed.