Dunkin'

Great place very happy. The coffee was delicious so was the sweet bacon pepper croissants that we had this morning absolutely fire the price was good seven dollars a sandwich. Coffee was good. Very happy. My business partner loved his. He just wasn’t happy because he didn’t fill him up so I had to turn around and buy him some lunch too then I had to get him some chicken yeah so if you need to buy two or three, they’re a little small but well worth it if you’re feeding your employees don’t come here

[It took over 30 minutes for our pick-up order to be ready.] When we entered the store, a customer was already complaining about their order. When we went into the Dunkin, no one came to the register to take our order. After about 5 minutes of waiting, we just decided to place a mobile order and wait. After about 20 minutes of waiting, we went up to ask about our pick up order, and learned one of our items was not started. In the meantime, we saw 5 customers who had entered the store and left because they were not being attended to. Another customer had come in to pick up their mobile order and it was hot instead of iced. The person who was working the drive thru window had friends who came into the store and she immediately attended to them and made conversation with them for about 5 minu

I placed a mobile order of 10 munchkins for my children. When I got to the drive thru window they told me they didn’t have a ticket for my order. I showed them on my mobile app the confirmation of the order. The male worker there was very rude and yelled over the woman helping me. There is absolutely no need to yell at your paying customers that way, ESPECIALLY in front of their young children in the car. The woman was gracious enough, despite the male worker yelling at me to go to the back of the line, and got me the 10 munchkins I ordered. I made sure to thank her. Management needs to re-address appropriate employee communication and conduct with customers, especially when there’s physical proof of an order. It’s was not a fault on my end. It was 10 munchkins in the order, which took 1

My husband went to the drive thru this morning to get me an iced coffee. When he got to the window, he was told by the cashier that he couldn't pay with cash, because she didn't want to get people's germs. The same germs that are on their cards when they touch them to pay. She told him that all of the other customers were understanding about her request. He only had cash, so she made another employee come to the window to take cash from my husband. Why is she working at the registers if she is going to hold people up and make a scene not wanting to touch cash money? As someone who worked at Dunkin several times in the past at different stores, I can say that she is most likely in the wrong job. I don't like people's germs either, but if I'm at work and I get handed cash, I take it, keep th

The young gentleman taking orders this Saturday was as nice as could be . . it isn't everyday someone corrects me saying "young ladies discount" rather than senior citizen discount! He put a smile on my face . . . thank you! Compliments to Dunkin for hiring pleasant workers . .