Dunkin'

I asked for an ice latte with an extra shot of espresso. I said “extra shot of espresso” FIVE TIMES. Did I get it? No. I got an ice latte Filled With flavor syrup? I couldn’t even drink it because it was solely flavoring. How do I say something five times and still get the order wrong? Absolutely terrible

This Dunkin' has room for improvement. Drive thru line is always backed up & it's confusing to understand why because whenever you go inside the building, most employees are usually busy assisting drive thru customers, while counter service is being neglected. I have stood at the counter before for several minutes before even being acknowledged by staff. They also commonly make mistakes by getting your order wrong. One suggestion I have for those on drive thru is please allow customers to finish ordering before repeatedly interrupting to ask if that's all or whether their order is complete. When you do this, it's difficult to get orders to you & also seems as if you're talking more than listening, which is likely why you often make mistakes. I don't have too many complaints about the bever

This Barre, MA location needs to update their store hours on the app and Google. A lot of us overnighters that work in that town would like them to be open at 5am like ot says. Thank you

The dunkin is gross. The floors had so much dirt and debris on them, the rugs weren't vacuumed in a very long time. The counters were sticky, and had food crumbs on them. It looks like no one cleans there at all. The front counter person didn't greet us, was flipping a water bottle and catching it. Was glad to get out of there. Just gross.

I wish I could give 0 stars I went earlier today I had a mobile order for walk in and I had to wait for over 40 minutes to get any of my items which were a medium ice coffee black and hash browns. As I was waiting for my order I saw others waiting as well. The Manager was only focused on drive thru she even yell at the employees when they tried to make our drinks saying that it could wait. Absolutely ridiculous this Manager should be fired or needs to retire.