Donatos Pizza

i placed a order for delivery through DoorDash,the order was placed around 6 pm. The food got to me at 6:50 it was ice cold the crust was hard. You could tell that pizza had been sitting because the cardboard box was misshaped from when it was hot. Yes it was sprinkling but the box was not wet that can’t be used as an excuse. So they accept money for food that was sitting for a long time. The crust was hard so that means either over cooked or sitting around. This was my first and last time ever having their food.

Not much here. Both items were undersized for what was paid for. Upon arriving no one was at the counter, a gentleman came out after about 4-5 minutes. Gave him my name, he disappeared for another 4-5. Came out, charged me & out a single box on the counter. Ordering 2 items I asked where the other part of my order was… Oh?!? The Hot Chicken Sub was dry & super light. Didn’t care for the toasted bun. The Calzone was missing the burger, again light, this reviewer did. It care for the marinate (sweet).

I just ordered a pizza LIGHT SAUCE. I got there sat down . Went up and got my pizza. We ate 2 pieces of it. And realized it was WHITE SAUCE. I went up to the counter and asked her for a new pizza she said yes... that will be 16.99. So I can't have a new pizza. They didn't make me a new pizza. I tried to give other back. And she said no you have to pay for another pizza. THAT IS HORRIBLE. My buddy went back in and talked to them. Now they said they will make me another pizza. So maybe not so bad.

Stopped in for a quick pickup during a work shift. Adonis greeted me with a smile and was very welcoming and accommodating. Pizza was cooked well and breadsticks were cooked great too. Adonis should be recognized for his outstanding customer service 🙌🏻

Ordered a chicken veggie parm, they added spinach instead of tomatoes which was one of the toppings listed. I contacted the store to Inform them that my pizza was made incorrectly and she told me to bring my pizza back up there and they would remake it. This was not an option for me as it was a blizzard outside, and I had the pizza delivered. I asked to speak with a manager, and Tiarra stated I would be able to order the correct pizza only on the day that she was working. After scheduling a day to get a pizza, My son found hair on his Slice of pizza. The garlic bread was hard as a rock with burnt cheese. At this point, I don’t want anything from this store. I wish I would have read the reviews before I even ordered. I have not had Donato’s pizza in about 20 years and just remember how dece