Dessert Queen

Melissa is an incredible human being and Desert Queen is lucky to have her! Every interaction I’ve had with her has exceeded expectations of good customer service. She is kind, patient, and always has a smile on her face. As long as she is there, I will continue to go back! All the drinks we’ve had are yummy and the frozen yogurt is incredible!

Upon walking in, the establishment was colorful and the drink menu was vast to choose from! They have frozen yogurt as well as toppings too. Upon closer look however, the back was dirty and establishment may have some structural health concerns. If the owner did a deep clean overhaul, I'd add another star for sure. So for now, I'm leaving it at an even 3 and will check back later to see how they are operating. The owner was nice to us, that was just our personal experience that day.

I’ve been coming here for years and have consistently ordered the same thing. However, tonight the gentleman working made something else. When I expressed my dismay and confusion, he essentially said tough luck. I politely asked if it would be remade correctly or a refund be given and he refused. I’m not sure if the language barrier played a factor or not, but I ended up leaving without a smoothie that I paid $10 for and not sure I’ll be coming back after this interaction.

We love coming here. The owners are very nice and treat all of their clients with the utmost respect. The selection of ice creams focus's on some more popular flavors which means everyone can find something they like here. Also the toppings are well versed so customizing your sundae is the best part. Highly suggest stopping by!

I bought 2 Taro Boba Tea's from there, which I've been a frequent customer of for years (since another owner tookover that place). I asked the worker to make sure it was blended in with ice like the usual, shake, slush texture. She made it more milky & watery, which was not the way I had requested it, it was way too liquidy. She also had taken too long & had us waiting forever, contributing to my drink melting. I called to inquire on getting a refund and the only girl who worked that night was so rude! She hesitated to give me my refund & said that she ran out of ice is why it was not up to standard. I'm like, that's fine, but I would like my refund. How is that the customers fault? I've paid for both drinks that were made incorrectly, even more of the reason to grant my refund without any