Dairy Queen (Treat)

Urbana, OH · Ice cream shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Urbana
#15
of 50 restaurants
City Percentile
41%
rating percentile

Dairy Queen (Treat) is a restaurant located in Urbana, OH. It is one of 50 restaurants listed in Urbana. Its 4.3-star rating matches the Urbana city average of 4.2 stars. It ranks #15 of 50 restaurants in Urbana. There are 10 photos associated with this location.

About Dairy Queen (Treat)

Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Customer Reviews

★☆☆☆☆ 1.0 Rickey Henry · Feb 2026

Saturday day February 21st went to the drive through at 10:45 and they were closed even though store hours said they were open until 11. Don't stare you are open until 11 if you are locked up at 10:45

★★☆☆☆ 2.0 Brittany Williams · Aug 2025

The staff at this location are very rude. Especially in the evening. There was one time I came and there was a red head younger girl working the window, she like the others was very rude but more than “normal”. I got to the window and she didn’t say a single word to me. Didn’t even tell me my total. Didn’t say anything when handing me my items, didn’t say thank you or have a good night. Just handed me my items and shut the window. It was a very hostile interaction. I wish I could say that was the only time I’ve had that happen here but unfortunately, the customer service is lacking here.

★☆☆☆☆ 1.0 Olivia · Oct 2025

Man I’m disappointed… I got 4 small items and somehow it was almost $20 dollars even though I added up what prices were on their menu board and it should have only been about $16 if that… i asked for a receipt and the receipt only said they charged the amount to my card, not how much each item was… I don’t think we will be coming back to this Dairy Queen any time soon…

★★★★★ 5.0 Dalton Short · Feb 2026

Always excellent! Thank you Dairy Queen for existing

★☆☆☆☆ 1.0 Bar Tolley · Jul 2025

I wasn't going to write a review but, after seeing that another customer had a similar experience it seems to be a trend so I thought I would chime in. After being in retail sales for numerous years I find it very unacceptable that foul language is directed at any customers under any circumstances. I have witnessed this on two occasions at this DQ by the same employee...if it was just an employee she should be dismissed...if it is the owner/ franchisee DQ Company need to do some disciplinary training. I've been bringing my family to this DQ for 35+ years . I don't believe I will be visiting this location again .

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.