Dairy Queen Grill & Chill

I’m happy with the service I receive here. I’m in the forgiving mood given the fact my blizzard was not flipped before it was handed to me. It felt like I was a victim of a crime. Oreo cheesecake blizzards make life better. Get one next time you go! Thanks DQ team!

So slow. I’ve been twice in the past month and both times service was incredibly slow. Both times I went were around 3:45 so in between peak hours and still glacial. Workers are friendly but quickness is not a priority. Today I pulled in the drive thru at 3:42, didn’t get my food until 4:03. The car in front of me pulled off bc of how slow it was.

Horrible service, its gone down hill in the last year. Horribly ran. Nobody wants to do there job. This is the 3rd chance I have given this diary queen a chance and its my last. Waited for over 30 minutes for my bacon egg and cheese biscuit and one sausage biscuit and I ended up having to walk in to get my food. Just to see 2 other gentlemen had been waiting for over 25 minutes as well. All of our orders were ready, the non working employees were just standing around talking not doing anything. Druve through line 7 deep. Nobody cares about there job at that location.

This used to be my go to DQ. In the last six months anytime that I have been there you better plan on waiting in the drive-through forever yesterday I got in the drive-through and there was one car in front of me. I waited about 20 minutes and pulled off. I don’t know who is running this place now, but it is not at all like it used to be. It is going downhill quick.

Went in last night. I nice young person took our order. Downhill from there. 40 minutes later, no blizzards - order had been cancelled. Got a refund. I can’t blame the staff but the management needs to take control of this situation and hire some more help. This is not the first time having a bad experience here. Never going back.