Dairy Queen Grill & Chill

Today we went to DQ to buy some ice cream and the service was terrible, completely disrespectful. The girl who served us wasn't very friendly; she was very bitter and unfriendly. We went at 8:30 and ordered a couple of ice creams, and when we got there, she just made a face and told us not to be late because she had already turned off the machines and wasn't going to put in the effort to make the ice cream properly. It's not fair to pay for ice cream and get such awful stuff. When she gave us the ice cream, it was all watered down and tasted terrible. The ice cream looked awful. She's a girl with a nose ring, brown hair, and she's a little chubby. This happened on February 14, 2026.

Food is okay, didn’t toast the bread, gave us soggy bread with butter. Only thing that looks appetizing here is the fries. Chicken strips were nasty. Can’t clean tables or floors either. Service is okay, workers somewhat rude.

Everytime we go to this DQ they start closing early even though they close at 9. The first time this has happened, we walked in at 8 when they close at 9. They already shut down the ice cream machine, we should’ve walked out then. It was the worse ice cream we have ever had and the worker was complaining about how long she was working that day and just wanted to go home and didn’t care about the hours. The last time we went, they had the slushie machine shut off at 7:30. The food has always been gross at this location. Just from the looks the kitchen is dirty.

I heard the DQ got a new owner, and so far it’s SO much better! It doesn’t stink inside, the new owner has painted, & cleaned the windows (probably for the first time in years) and the staff is actually FRIENDLY!! Went there last night for a treat, the lady behind the counter was the only one working, she was taking orders then making them, and apologizing for the wait in which we assured her it’s just fine! We got GREAT service and she didn’t skimp on the blizzards! Possibly the best blizzard I’ve had in years. There was so much cookie dough in mine!! I didn’t have a single bite without any. It was great! If you’ve been here in the past, with the old owners and not so friendly staff, please try it again!!! I was hesitant myself but I’m glad I gave it another go.

This place is awful. From parking under the largest cobweb ever attached to the outside light and the extremely dirty windows, I wish we would have drove off then. Walked inside and the place is so dirty everywhere - floors look like they haven't been swept in weeks much less mopped. Flies were buzzing around the food counter as we tried to order and the food area looked dirty as well. We didn't order food and threw away our ice cream when we left. We didn't even want our dog who was along eating it and she loves ice cream! Is someone going to do something about this place or maybe just close the doors? Seems these reviews are a repeat of the same complaints and somehow it's still open under the same conditions.