Culver’s

I travel for work all over the state and have visited probably 20+ different Culver's locations. This is closest one to where I live and it is by far the slowest if you don't do a pickup order. I recently waited almost 10 minutes for an order of fries that I could see sitting in the window as I was standing there holding my number placard. I've had my order wrong several times in the drive through because they have no order verification screen and the read back by the employee is incomprehensible. The food is great - but the company in general needs to invest in systems to improve efficiency and accuracy.

Espresso Toffee Bar: Culver’s originated in Sauk City, WI back in 1984. When I was a doughy kid in the 90's it had expanded slightly and I have fond memories of visiting the location in nearby Wisconsin Dells while on vacation. Today, Culver’s can be found in 26 states serving up their famous Butterburgers and custard. For those unfamiliar with custard, it's similar to ice cream, except it includes eggs. The eggs give custard a smooth and extra creamy texture. Espresso Toffee Bar is currently one of Culver's rotating Flavor of the Day options. This custard has a rich espresso flavor swirled with old fashioned salted caramel, crunchy bits of Heath Bar, and gooey butter cake pieces. Beginning with the espresso base, it was perfect. Texturally it was smooth and creamy with the flavor not bein

I am absolutely FURIOUS with the service I got at Culver’s today. From the moment I walked in, the front counter felt like chaos. Nobody greeted me, nobody smiled, and the whole area looked like they’d rather be anywhere else. I had to stand there awkwardly while the employees finished their conversation before they even acknowledged me — and when they finally did, they looked annoyed that I was interrupting. That is not how you treat paying customers! When I finally placed my order, the young women running the register were short with me and made ZERO effort to be polite. I asked a simple question about the menu and got an eye roll in response. The attitude was unbelievable. I could hear them laughing and gossiping behind the counter while my food sat there getting cold. I felt like I wa

Love Culver's, so 2 stars for that, but otherwise this particular Culver's is pretty poor. My orders are ALWAYS wrong here with multiple issues. Don't use the drive thru, unless you're prepared to make multiple trips through it.

All I could hear was the kitchen talking loud about sports and fantasy teams. I ordered the. Cod dinner and an onion ring. Fish came so crispy it and inedible. I returned it trying to give them the whole tray so that all of my food was hot when they finished serving me new fish. Fish came out not really hot but not burnt. Frys and rings not hot anymore. They forgot my coleslaw. Bad experience. Waste of money. 2nd time of bad experience at this location. One piece burnt and the other not done enough.