Cook Out

Went through drive-thru Monday 12/29 around 7 pm. Got 3 milkshakes- pineapple, Heath bar, and some sort of chocolate mint. None of them had the usual amount of "stuff" - - just tasted mostly vanilla. Hoping this is not a trend.

If I could give negative stars I would. Order Cajun cheese fries and obviously they are out of cheese and instead just dumped a few bits of disgusting burnt “chili” meat to make up for the lack of cheese. So done with this place, not sure who owns it but they should be forced to end their franchise. It’s so gross. Orders are never correct, thought they could at least get cheese fries right. This is the only cookout I have been to that is so awful. Has to be ownership.

I don't know what's happened to their service, but they will not listen to you. I told them I was allergic mustard so I wanted cups of ketchup with my corn dogs instead. Not only did they not give me any ketchup at all (not even packets), but they still gave me mustard!! Even though I said I am ALLERGIC!! They even acknowledged that they heard me say I have a food allergy. That is dangerous and rude.

I ordered a double cheeseburger with mayo ketchup lettuce tomato and fries. I got no cheese or mayo. The burgers were so paper thin which I was shocked because most cook outs I’ve been too the burger is usually normal size and this burger I got was so thin. Both slabs of burger weren’t even thick enough to amount to one burger slab and I didn’t get ketchup for fries I had to walk up to window to get that I will never got back to that place again in shallotte nc.

Cook has been a wonderful quick bite and unlock every other fast food joint around here, they consistently get the orders right