Cook Out
Athens, TN · Restaurant
- Address
- Cook Out, 1227 Congress Pkwy S, Athens, TN 37303
- Phone
- (866) 547-0011
- Website
- www.cookout.com
- Status
- Closed · Opens 10:30 AM
Cook Out is a restaurant located in Athens, TN. It is one of 61 restaurants listed in Athens. Its 4.0-star rating is slightly below the Athens city average of 4.3 stars. It ranks #18 of 61 restaurants in Athens. There are 10 photos associated with this location.
Hours
| Saturday | 10 AM–3 AM |
| Sunday | 10 AM–2 AM |
| Monday | 10 AM–2 AM |
| Tuesday | 10 AM–2 AM |
| Wednesday | 10 AM–2 AM |
| Thursday | 10 AM–2 AM |
| Friday | 10 AM–3 AM |
Customer Reviews
We ordered two cajun cheese fries for nine dollars, got home and realized they put no cajun on them so we drove back out and politely asked for a remake as our fries were no longer fresh and had no cajun, then they gave us the wrong thing a second time, then gave us 2 packs of seasonings for our now cold fries, and finally gave us the remake. The manager makes a snarky unprofessional remark saying, "enjoy your free food." Though when we tried giving the old food back they said they can't take it back. Don't go here, makes me paranoid they'll spit in my food being mad over something simple as a remake. Will be telling friends the same. (Nightshift)
We always enjoy stopping in for some lunch. Ashley was wonderful taking our orders and later she checked in on us. Just lovely customer service. Only down side is when they are busy it can get to be to much.
Nastiest idea in Fast Food History! WALKING TACO. Don't walk.....RUN! They took a small bag of Doritos then smashed them into bits. Then they open bag and dump hotdog chili, shredded lettuce and sour cream into the bag and hand it to you. It felt like a loaded Diaper. No way to eat it politely. Most unappetizing presentation of food I have ever seen. Straight away disgusting and stupid expensive. Yikes
The cashier Austin, has great customer service skills, made ordering smooth and simple, very friendly, and made my 3 yr old daughter very happy while waiting for our food because he surprised her with a little toy. Customer service like that is hard to come by these days. Food was made fast and Austin also let us know right when our food came out. Also saw him staying on top of trash and cleaning while we were in there. Great worker! 10/10
They overcharged us for our food and when I questioned the cashier she stated that "that's how it's always rung up" A few minutes later another person in our party overheard the manager explaining to the cashier that we had in fact been overcharged and how it should be rung up in future, however nobody came to our table to give the money back that we'd been overcharged! It didn't matter how good your food is, if you're deceitful in your practices, your customers won't come back.
Accessibility & Amenities
Services
Top Restaurants in Athens
| Name | Rating | Reviews |
|---|---|---|
| Drip Kitchen & Coffee | ★★★★★ 4.8 | 20 reviews |
| Blue Front Coffee Co. | ★★★★★ 4.8 | 20 reviews |
| Patriot Cakes Restaurant & Bakery | ★★★★★ 4.8 | 20 reviews |
| Tropical Sno Athens TN | ★★★★★ 4.9 | 17 reviews |
| The Dairy Barn | ★★★★★ 4.7 | 20 reviews |
| Tastee King Donuts | ★★★★★ 4.6 | 20 reviews |
| Gabby's Gourmet Ice Cream | ★★★★★ 4.6 | 20 reviews |
| Pie Hound Pizza Company | ★★★★★ 4.6 | 20 reviews |
| Mayfield Dairy | ★★★★★ 4.6 | 20 reviews |
| Michael's Casual Dining | ★★★★☆ 4.4 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.