Chipotle Mexican Grill
Tarrytown, NY · Mexican restaurant
- Address
- Chipotle Mexican Grill, 652 White Plains Rd, Tarrytown, NY 10591
- Phone
- (518) 662-1142
- Website
- locations.chipotle.com/ny/tarrytown/652-white-plains-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=5363
- Status
- Closed · Opens 10:45 AM
Chipotle Mexican Grill is a restaurant located in Tarrytown, NY. It is one of 53 restaurants listed in Tarrytown. Its 3.1-star rating is slightly below the Tarrytown city average of 4.3 stars. There are 10 photos associated with this location.
About Chipotle Mexican Grill
Chipotle Tarrytown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food... More
Hours
| Saturday | 10 AM–11 PM |
Customer Reviews
Very low portion size. I basically have an order of rice with a side of meat. When I asked for a little bit more the staff seem annoyed and hesitant as if I was asking for extra. I just wanted a normal portion size. There was a guy behind me that was annoyed by the portion size and asked for a normal serving and the staff told him no and he just walked out. If I am paying almost $20 for a meal I should be receiving meat equivalent to what I am paying for. The rice should be the side NOT the meal! Also a lot of fat and undercooked chicken
I went to go pick up my order. The employee at counter said his shift ended and that I should talk to someone else. I explained that I’m here for pickup, he then nervously hands me my order whilst giving me an awkward stare. I paid for double protein….I got home….there was ZERO protein on my meal. When I say ZERO, I mean ZERO. My bowl was just rice and beans with sauce. For your own sake, if you’re gonna order at this location, it’s better to do it in person, the employees here are trying their hardest to take shortcuts. Order #: 429-WA2 Date: 11/16/2025 Pick up Time: 9:00 PM
Extremely disappointing experience at Chipotle. The portions were ridiculously small, especially compared to what they usually serve. I’ve ordered multiple times at night, and it’s clear that when they start running out of food, they simply don’t add it to your bowl — yet they still charge you as if you received a full portion. This feels dishonest and unacceptable. Paying full price for half a bowl is not okay. I absolutely do not recommend this location. The lack of consistency and transparency completely ruined the experience.
Unfortunately, this is consistently the worst Chipotle in the area. I’ve come here multiple times around peak hours (including today around 12:30 PM), and they frequently have no meat or rice prepped. This location is in a busy town, so it’s surprising and frustrating that basic items aren’t ready during lunch rush. I don’t blame the workers on shift — this feels like a management and planning issue. Better prep, staffing, and oversight are clearly needed. Chipotle is usually reliable, but this location really needs improvement
The server put what she thought was cooked chicken in my burrito bowl over my rice and beans, she realized it was not fully cooked, she then took the chicken out of my bowl, gave it to the cook cooking the chicken, allowed the cook to cook it further and then put it back in the SAME bowl. All the while not even fully taking out all the undercooked chicken that was over my rice and beans. That takes a certain level of stupidity. I’m Appalled at how absolutely ridiculous this place is. I thought it was going to be good based upon its clean appearance but that was seriously unacceptable. People are going to get sick with that type of cluelessness. Train your employees better. Only bonus was I found a solid Mexican chain after. Adobo for the win.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.