Chipotle Mexican Grill

I normally don't write reviews, but this is the 3rd week in a row I've received a burrito that I can't even pick up to eat without it falling apart. How could you, in good conscience, serve this to a paying customer? There wasn't even attempt to double or re-wrap it (not only was it poorly wrapped, but the tortilla itself was ripped open!!!). I ordered a basic burrito with guac - no double meat, no double rice, nothing crazy. I would highly recommend against coming here unless you plan on getting a bowl.

Look at this absolute disgrace of a bowl I received. Maybe a quarter pound of total food with two types of meat and guac. Horrible, the workers have atitudes and stare at you like you are from a foreign planet. They laugh while you sit there and wait for your food and will not approach you until you ask where you’re food is. And then it will take another fifteen minutes for them to make it. Horrible crew, horrible work ethic, horrible service.

I visited today and unfortunately had a disappointing experience. When I arrived shortly after opening, much of the food was not yet prepared, which was surprising since I expected everything to be ready at opening. I waited about seven minutes for items to be finished, and when my burrito was remade, I asked politely whether it contained one or two tortillas (I had requested two). The response I received felt dismissive, and instead of a simple answer, the tortilla was lifted up with an expression that seemed frustrated. I clarified that I only wanted to confirm, but at that point I asked if someone else could assist, as I was uncomfortable with the interaction. Another employee came over and explained that the worker did not speak English well, which left me even more confused since she

These people do not take their jobs seriously. I have walked out of this location twice already because they understaff the counter and they blab while people are waiting for their food. Chipotle is not what it used to be. This is not only a localized issue, but rather something that I’ve noticed over time. The trays and spread were a complete mess. Sanitization is of the upmost importance and if you can’t be fast, you should as least be clean! It’s an insult to hard working paying customers who want good food. Clean up the counter guys!!!! Sheesh.

Literally just left the store on Thursday May 2nd. Service was absolutely horrendous. The dude the middle was rushing my food so fast he was getting my order wrong. Place wasn’t even that busy and if the guy would have just taken a second to take a breath he would have gotten the order right. And then goes to put a single half scoop of rice in my other bowl with literally shrivels of meat. Needless to say I literally just paid for garbage. And the guy was working the orders so fast he left bean residue all over the bottom of my bowl it broke the paper bag from moisture just walking to my car. I also got a side of chips and queso and they gave me a quarter filled bag of chips with a quarter filled container of cheese. Absolute garbage. Do better Chipotle.