Chipotle Mexican Grill

Olney, MD · Mexican restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Olney
#44
of 58 restaurants
City Percentile
18%
rating percentile
Address
Chipotle Mexican Grill, 3333 Olney Sandy Spring Rd, Olney, MD 20832
Phone
(301) 570-1729
Website
locations.chipotle.com/md/olney/3333-olney-sandy-springs-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1449
Status
Closed · Opens 10 AM

Chipotle Mexican Grill is a restaurant located in Olney, MD. It is one of 58 restaurants listed in Olney. Its 3.7-star rating is slightly below the Olney city average of 4.2 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Olney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with... More

Hours

Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 David Gu · Nov 2025

Worst ever experience from this location! Half of my bowl was empty, I don’t even get normal portion of any ingredients. I bought queso and it was half cup. I went back to ask, the manager Sandra gave me tiny cup of rice said this is the normal portion you should get, if you have question call the corporate and immediately walked away. I can’t believe it I have had chipotle so many years, Never been treated like this, the whole crew is not polite to me at all. I’ll never visit this location again, terrible experience!!

★☆☆☆☆ 1.0 Mason Hong · Feb 2026

This is extra rice, lettuce, cheese, corn, salsa…. Doesn’t even fill the already shrunken bowl. Theres a reason why this location is notorious for skimping portions

★☆☆☆☆ 1.0 Sofia Martinez · Jan 2026

I come to this Chipotle every week, and unfortunately my experiences with one employee, Sydney, have consistently been negative. She regularly gives noticeably small portions and will intentionally shake the spoon so less food ends up in the bowl. When we ask for more, she responds with attitude, and when requesting extra steak, she has quite literally added only a single piece.On one visit, food fell onto the counter and she put it back into my bowl, which is extremely unsanitary and unprofessional. I spoke to the manager about these issues, but it doesn’t seem like the problem has been addressed, as the behavior continues. I expect consistent portions, basic food safety, and respectful service—especially as a regular customer. This situation has made me seriously reconsider continuing to

★☆☆☆☆ 1.0 Chris G · Jul 2025

If you want a burrito the size of a child’s fist, this is the Chipotle for you. If you want guac that has clearly been sitting at least a day, this Chipotle is for you. If you want customer service to offer you a side of guacamole after completely messing up 3 entrees, this is the company for you. Really I’m never going back to this location again. Too many chances given, each time my food is garbage. Go to Gaithersburg or another restaurant, thank me later

★☆☆☆☆ 1.0 Karen J · Sep 2025

picked up a burrito bowl...the lady gave little rice, barely covered the bottom, even when I asked for more rice, she barely put in any; I got white rice, chicken, corn, cheese, and lettuce. 6-7 hours later, I had an upset stomach and extreme diarrhea, which lasted over 24 hours. I'll never eat here again.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.