Chipotle Mexican Grill

Glenville, NY · Mexican restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Glenville
#13
of 17 restaurants
City Percentile
19%
rating percentile
Address
Chipotle Mexican Grill, 231 Saratoga Rd, Glenville, NY 12302
Phone
(518) 631-2688
Website
locations.chipotle.com/ny/glenville/231-saratoga-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=3887
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Glenville, NY. It is one of 17 restaurants listed in Glenville. Its 3.4-star rating is slightly below the Glenville city average of 3.9 stars. It ranks #13 of 17 restaurants in Glenville. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Glenville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food... More

Hours

Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Ryan R · Feb 2026

Ordered a veggie burrito and this is what I got. A burrito swimming in sour cream that oozed out everywhere because even when I paid for it to be double wrapped (it was) who ever attempted to wrap a pretty standard burrito couldn’t do it. True incompetence to think this is ok to serve someone. Oh they also some how forgot the Guac in a veggie burrito. It actually tasted awful as well. Had half and threw the rest out. What a waste.

★☆☆☆☆ 1.0 A G · Sep 2025

We just picked up our to-go order and my husband almost choked on a sticker in the guacamole. There's no way to get a hold of a manager at the restaurant. This is absolutely disgusting and appalling. And what else is in the food that we can't see ? Disgusting!

★★★★★ 5.0 Kevin Turner · Jan 2026

I eat here all the time for lunch during work, depending on the time I may walk in or order on the app. I get recognized by a few of the team but Colleen definitely stands out. She goes the extra mile to mention my name, remember my order, very personable, sweet woman. I appreciate her taking extra care. Thanks Colleen!

★☆☆☆☆ 1.0 Natalie M · Dec 2025

Normally our family loves chipotle and usually don’t have an issue with their meat portions. Not sure what changed or if it’s just location but my last order today was unbelievably skimpy on the meat!!! I got barbacoa tacos and there was maybe a 1/2 teaspoon of meat in each taco. The double meat chicken bowl was barely a regular serving of meat! Disappointing to say the least. Do not recommend this location.

★☆☆☆☆ 1.0 Molly Bergen · Nov 2025

We have had small issues over the years of them being open but lately it has been unacceptable. My last order had so much sour cream on it you could have considered it a soup. I got comped a meal because of this. We then ordered again tonight with our free meal. Still had to pay money for other items, pick up our order and it was completely wrong. Our orders were typed out correctly on our tips- my husband’s literally said burrito on it and we were given a bowl. My order was correct on the top then to open it and it not have one single ingredient that I ordered in it. We then complain again and get one free meal again. So at this point we have paid two times and they have been horrible. To then just get comped one more meal. Terrible when we have had 3 horrible meals at this point. Giving

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.