Chipotle Mexican Grill

Horrifyingly long hair in my burrito, a person I was eating with vomited after looking at it. Picture doesn’t do it justice.

So I’m getting off work early truly enjoying my day, until talking to this crew member. As I walk in and approach the food service line, the crew member does not say “hello” or any greeting for that matter. After every scoop I said thank you and please and he continued with his blank and void expression. He made me uncomfortable so I stopped with the nicest and stopped talking. I asked for a wrap at the end of my order ( I didn’t know to order with my bowl I thought it was just like order chips, my mistake) the crew member abruptly told that was wrong. The store was empty I was the only person to order at the moment. No problem being told the rules to ordering. I just thought saying hello, having manners, and asking a person what they wanted would be the first thing out someone’s mouth.

I used to come to this location a lot. About 6 months ago the service and quality started to decline. The employees are barely present and get rude when you call them out for their lack of communication or professionalism.They run out of proteins and rice consistently. I’ve tried coming at different times, doesn’t help. I ordered from the app today and paid for double meat. I got triple rice instead and almost no meat. They need some adults behind the counter, these kids just don’t care.

Now in terms of the bowl’s portions for this Chipotle, they do a moderate reasonable amount. The inside is clean and well staffed for the amount of people that go here. Deliveries are usually fast and (oddly) cheap. Most likely they’ll be more generous if you order in-person. Overall, I recommend this location for any Chipotle connoisseur.

Usually good service and food is pretty consistent. The dinning area is nothing to write home about, wide open area, the seating has very unforgiving chairs but it was fairly clean considering it was during dinner rush.