Chili's Grill & Bar

We had a great time every time we went! The Food; we love their menu because of the variety. They have all sorts of plates you can have or share. The Service: While this time was a bit different than our usual experience (our server was on his second day), we pretty much had good service. The Atmosphere; it's the same theme throughout the franchise. The ability to pay at the table is awesome! We're stuck on Chili's!

The last few times we have been here the service has been so slow. It takes forever to get the food and finding the waiter/waitress to get something is like Where's Waldo. It doesn't seem to matter the amount of patrons in the restaurant. Also, every time I try to use a special gift certificate they have to have a manager do it which takes even more time. Where's Waldo there too. Unfortunately due to the set up to use that gift certificate, the tip didn't stay on the bill when I entered it on their kiosk and I didn't catch it until we were already long gone. I knew to catch it the following time but that gal did not get a tip the first time it failed like that. The food is good, but can be pricey for what you get. Beyond that, it's the service is what has turned us off to Chili's in C

The food was almost perfect but the broccoli had a bit too much seasoning, the steak was great all around; ie color, taste, consistency, and even after eating all the broccoli first it was still edible. Brooklyn was my server and she was 100% on point, checked in at the right times, never became intrusive, had her timing down perfectly!!!! One of the best waitresses I've gotten to pleasure to be served by. She needs to be on a management track if she isn't already and wants to do it. Great attitude, and just 100% made me feel welcomed. I gave an $8.71 tip on a $22 meal, I felt that the $30 was well worth the expense. Zero complaints and even the broccoli being the one criticism, I still ate every piece. Just a taste preference but was all around well done!!!!!!!

I ordered ribs but waitress returned to tell me they were out. I then ordered the chicken strip basket. The straps were tasty but tough and barely luke warm. My wife had a burger which she said was not very warm but tasted ok. We both had 2 different margaritas. They were small for the price and did not taste very good. Bill seemed over priced for cold food. Waitress was very good. Doubt we will return.

Had an excellent lunch today(see photos). I see there has been some complaints about the restrooms and the table kosiks; however I found them both to be clean and tidy at this visit. The servers were doing a great job and were always busy. The kitchen staff looked neatly dressed and the kitchen itself looked nice and tiday. Granted the business has been around for about 25 years and the building is showing a few signs of aging, I thought it still looked very tidy. I would surely eat there again. As far as I'm concerned, keep up the nice work!!