Chick-fil-A

Sylacauga, AL · Fast food restaurant

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Sylacauga
#4
of 49 restaurants
City Percentile
73%
rating percentile
Address
Chick-fil-A, 75 McS Blvd, Sylacauga, AL 35150
Phone
(256) 245-0096
Website
www.chick-fil-a.com/locations/al/sylacauga-al?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6 AM Mon

Chick-fil-A is a restaurant located in Sylacauga, AL. It is one of 49 restaurants listed in Sylacauga. Its 4.6-star rating is above the Sylacauga city average of 4.3 stars. It ranks #4 among Sylacauga restaurants by combined rating and review volume. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Sylacauga Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

SaturdayClosed
SundayClosed
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Carla Nelson · Jan 2026

I absolutely hate to be writing this review but since this is the 2nd time now, I will. Tonight we came in around 7:15pm and ordered 2 deluxe chicken sandwich combos and 1 extra Chick-fil-A sandwich. It took FOREVER to place the order and then forever in the line waiting. When arrived at the window and waited, watching the girls carry on with each other and confused with orders. 4 of them were working the drive in. Then the young lady comes up and asks us to move to the VIP spot. After waiting another 6 minutes she comes out and says sorry for wait. No problem. As we start to sort the food. No napkins and fries are cold. Sandwich was only warm!! Now when you pull to wait for your food it is normally piping hot. Not this time. So major disappointment for a Chick-fil-A. I hav

★★★★★ 5.0 Matt Lopez · Dec 2025

I am absolutely amazed by this Chic-fil-A. I had a large order for pickup through the drive thru. One of the 20-ish items was prepared incorrectly. We had pulled over in the parking lot to check our food and just ourselves had noticed the issue. The manager of this store (Michael) called me before I left the parking lot to A) apologize and B) to inform and correct the issue. I was flabbergasted. This is why I love Chic-Fil-A. Extremely good service! Michael deserves his flowers for being an outstanding employees and steward of the Chic-Fil-A mindset. Bravo!

★☆☆☆☆ 1.0 Henny Penny · Nov 2025

I hate to write a bad review especially on Chick Fil A. People need to know. The service here was not good and the sandwich was not either. When I am paying a lot of money I expect to get both good service and etable food. We arrived around 5:30 PM and there were only two cars at the window none at the order line. We arrived at the window and waited to place our order. When the person took our order we asked for a Fried Chicken Sandwich and 3 chicken tenders meal with Lemon aid. We have learned from experince at many of these establishments you have to ask them to half fill with ice so we asked for one half filled with ice and a no ice lemon aid. When we arrived at the window the staff gets along... so they were having a good time which is great if they can do that as well as serve

★★★★★ 5.0 Johnny Lee · Feb 2026

I got to tell you something. I left my credit card here like a darn fool and was going to do the "cancel it and order a new one thing" but decided to try calling the place that I last used it. That was this restaurant where I got a delicious chicken sandwich. Well, I called them to see if it was there and they said yes si I drove on over, showed my ID and got it back. I could just tell you, at a lot of places, that card would have been used a hundred times over the weekend. There's a reason it's called God's Chicken.

★★☆☆☆ 2.0 Lily Rogers · Oct 2025

Sat in the drive thru line waiting for the person to come on the intercom for a good 4 minutes - my favorite song started and finished so I'm sure about the 4 minutes. A car pulls up in the next line over and they immediately serve them??? And leave me to continue waiting... poor service.

Accessibility & Amenities

✓ Outdoor Seating ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Healthy Options

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.