Chick-fil-A

Just got off work from midtown to McDonough and decided to stop for a treat! Well I waited in line patiently for over 15 minutes for a COOKIE . Only to get what seems to be a display item cause it’s not edible. If you know McDonough at 6pm you know it’s traffic I tried to bite into this cookie and chipped my tooth it’s so hard. I called the store immediately while in traffic on the highway and I was told to turn around for a replacement because they have a same day policy for replacements now. Turn back 15 minutes from target for a cookie? I don’t think so. I told them I’d be calling corporate and I was given a okay bye . lol a joke! I won’t be back. I guess being a signature member means nothing! Check video for proof of the tooth chipper I was given as a cookie. DONOT RECOMMEND this loc

This is the worst Chick-fil-a location I have ever been to, especially because of a particular employee named Morgan. I asked for such a simple accommodation today after I received the wrong order, and she refused in the most cruel and disgusting manner, claiming she couldn’t do anything which I know to be false. Completely unacceptable save your time and go to another location.

Went through drive through and ordered 1 12 piece meal with unsweetened tear & a 12 piece. The young man in the drive through was efficient and friendly. We got through quickly even with 7 to 8 vehicles in the line ahead of us. Our food was ready at the window as we pulled up. Greeted well. The food order was correct. The food was fresh and warm. The tea was fresh and cool with plenty of ice. I tried the Buffalo sauce for the 1st te today and loved it. We are traveling through on vacation and this made for a quick pass through for lunch. Definitely recommend this location.

I just came off my diet. Decided to get pretzel meal with sweet tea. Today. Thursday at 6pm. Why did I bother? Sandwich was not fresh. The fries were hard. Sweet tea not even sweet. Ugh! I didn't finish it. So aggravating. Why did I decide to go to this place for a splurge meal??? Sandwich was all smashed in. Not fresh bedding at all.

I come here at least 3-4 times a week and this morning was the worst experience of them all. This morning I ordered on the app 3 breakfast meals: 2 spicy biscuit meals, 1 regular chicken biscuit meal, and all with orange juice @7:09 a.m. At 7:16 I asked a young lady about my food she stated they were working on it and that spicy chicken take a little longer. She asked the cooks how long and let me know they said 3 minutes, well 3-5 minutes came and left. The nice young lady asked the cooks again "how long on ONE spicy biscuit, they stated 4 minutes. Well at this point I could not wait any longer simply because I had to get to work. I informed the worker to just give me a regular chicken biscuit because I had to leave. I received 2 regular biscuit meals and one spicy meal which is not what