Chick-fil-A

Southington, CT · Restaurant

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Southington
#33
of 123 restaurants
City Percentile
59%
rating percentile
Address
Chick-fil-A, 801 Queen St, Southington, CT 06489
Phone
(860) 276-0500
Website
www.chick-fil-a.com/locations/ct/southington-ct?utm_source=google&utm_medium=gmb
Status
Open · Closes 10 PM

Chick-fil-A is a restaurant located in Southington, CT. It is one of 123 restaurants listed in Southington. Its 4.5-star rating is above the Southington city average of 4.3 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Southington Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–10 PM

Customer Reviews

★★★★★ 5.0 Brenda Higley · Feb 2026

Had lunch with my daughter today at ChickFil-A! Usually we just go through the drive thru but decided to eat inside. So glad we did! Super clean restaurant and comfortable seating! Every staff member was welcoming and attentive! We both ordered the chicken deluxe sandwich! So yummy! Keith was pleasant, caring and very attentive to everyone dining in! Thanks Keith for helping to make our lunch so enjoyable!

★★★★★ 5.0 Mellow · Aug 2025

Friendly cashier took my order and gave helpful advice, was super knowledgeable about options. My food came warm and delicious. Only later did I find out my cashier was also the regional manager. Exceptional service!!

★☆☆☆☆ 1.0 Leslie Guzman · Apr 2025

This is by far the worst Chick-fil-A location I have ever been to. This was my third time visiting this location, and every single time my order has been messed up. It honestly feels like the employees don’t even know their own menu. They never give utensils when you order mac and cheese, and this time I was overcharged because the worker assumed I wanted a meal when I didn’t. On top of that, there is always a long wait time just to get errors corrected—after they mess up. Avoid at all costs. It is absolutely worth driving to a different location. Too many issues and a complete hassle. I had already been waiting 15 minutes for the grilled BBQ chicken sandwich with a lettuce wrap that I ordered. UPDATE: After waiting 20 minutes, I had to go inside because they completely forgot about me.

★★★☆☆ 3.0 yasmine amer · Mar 2025

My first experience here was perfect. Everything went smooth and quick. The meal was very delicious and served hot and fresh. However my second visit was not so well maybe due to the pack place I don’t know. But the sandwich was awful, not well done and has weird taste.

★★★★★ 5.0 Chris Paul · Feb 2026

I didn’t realize it was just one pickup lane and they were very friendly bringing my food out and accommodating me. As a retail manager, this was excellent customer service and one of the reasons I frequent this location.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

RestaurantBreakfast restaurantChicken restaurantIndoor playgroundMobile caterer

Top Restaurants in Southington

NameRatingReviews
Mister B's Jerky Co.★★★★★ 5.020 reviews
taqueria la juquilita★★★★★ 4.920 reviews
A La Mode Dessert & Ice Cream★★★★★ 4.920 reviews
Gohan Japanese Cuisine★★★★★ 4.920 reviews
Blend Healthy Spot★★★★★ 4.920 reviews
Perkatory Coffee Roasters★★★★★ 4.820 reviews
Ani's Kitchen★★★★★ 4.820 reviews
Nataz Southington★★★★★ 4.820 reviews
Nina's Desi Kitchen★★★★★ 4.820 reviews
Perkatory Coffee Roasters★★★★★ 4.820 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.