Chick-fil-A
Southington, CT · Restaurant
- Address
- Chick-fil-A, 801 Queen St, Southington, CT 06489
- Phone
- (860) 276-0500
- Website
- www.chick-fil-a.com/locations/ct/southington-ct?utm_source=google&utm_medium=gmb
- Status
- Open · Closes 10 PM
Chick-fil-A is a restaurant located in Southington, CT. It is one of 123 restaurants listed in Southington. Its 4.5-star rating is above the Southington city average of 4.3 stars. There are 10 photos associated with this location.
About Chick-fil-A
Welcome to your Southington Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More
Hours
| Saturday | 6 AM–10 PM |
Customer Reviews
Had lunch with my daughter today at ChickFil-A! Usually we just go through the drive thru but decided to eat inside. So glad we did! Super clean restaurant and comfortable seating! Every staff member was welcoming and attentive! We both ordered the chicken deluxe sandwich! So yummy! Keith was pleasant, caring and very attentive to everyone dining in! Thanks Keith for helping to make our lunch so enjoyable!
Friendly cashier took my order and gave helpful advice, was super knowledgeable about options. My food came warm and delicious. Only later did I find out my cashier was also the regional manager. Exceptional service!!
This is by far the worst Chick-fil-A location I have ever been to. This was my third time visiting this location, and every single time my order has been messed up. It honestly feels like the employees don’t even know their own menu. They never give utensils when you order mac and cheese, and this time I was overcharged because the worker assumed I wanted a meal when I didn’t. On top of that, there is always a long wait time just to get errors corrected—after they mess up. Avoid at all costs. It is absolutely worth driving to a different location. Too many issues and a complete hassle. I had already been waiting 15 minutes for the grilled BBQ chicken sandwich with a lettuce wrap that I ordered. UPDATE: After waiting 20 minutes, I had to go inside because they completely forgot about me.
My first experience here was perfect. Everything went smooth and quick. The meal was very delicious and served hot and fresh. However my second visit was not so well maybe due to the pack place I don’t know. But the sandwich was awful, not well done and has weird taste.
I didn’t realize it was just one pickup lane and they were very friendly bringing my food out and accommodating me. As a retail manager, this was excellent customer service and one of the reasons I frequent this location.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.