Charlie's Coffee House

This is the second time I’ve had a bad experience at Charlie’s. Today was worse. A young barista was rude and unable to communicate professionally. When I asked about the food, he told me he doesn’t eat their food, and that I was speaking too low, then after the transaction assumed I said something I didn’t, which wasn’t about him and became confrontational. I was even threatened on my way out, and welcomed not to come back. Not a problem. Never again. This experience lines up with many of the recent reviews, so it clearly isn’t a one-off. It’s too bad. Good location, hope the owners figure this staff bs.

I just wanted a solid latte & this spot got it done. I just had a latte with almond milk. The flavor was just right and the temperature wasn’t too hot or too warm, just perfect. Overall a solid morning pick me up. I’d definitely come back again and try their other menu items.

I work in the service industry and rarely leave reviews because I understand how much they can affect a small business. However, I felt the owners should be aware of this experience. The male barista with long hair, glasses, and a Wu-Tang hat was extremely rude and visibly annoyed that I came in to order coffee. I stood at the counter for about five minutes without acknowledgment while he worked on his laptop. When he finally took my order, his attitude made me feel like I was inconveniencing him by simply asking for coffee. After making my drinks, he handed them to me and then made dismissive hand gestures, clearly signaling for me to leave. That behavior is completely unacceptable in the service industry. This experience alone was enough for me to write this review.

I really wanted to hate this coffee shop, but the delicous food and friendly service took me by surprise. They have limited parking spots, but that wasn't a problem if you go early enough. I ordered their drip coffee and it was subliminal- it had a perfectly light aroma to it and wasn't too hot. I'm really glad they had Splenda too. 😀 Their vegetarian burritos was affordable and delicious. The area bad cushy chairs that provided a cozy reading area, I just wish the music was toned down.

Staff is lazy, absent and rude. He literally said “Jesus Christ” to a customer after presented with the fact that the food was terrible. Whoever is in charge of this place needs to train their staff. 20 years in the food industry and this was definitely a first.