Caribou Coffee

WORST CARIBOU location in this area. The customer service is beyond terrible, when you attempt to try to speak to management, they will LITERALLY HANG UP ON YOU & LAUGH ABOUT IT. Also, they can’t take orders correctly, via the drive-thru or in person. I also want to add, they literally lie about their names when you do try to complain. I had to call the Hanson Blvd/Gateway Drive location which is WONDERFUL to speak to a manager. I will literally drive the extra miles to that location to get my coffee moving forward. Do better with your staff, and “management” and I’d suggest in your training process, you add a lesson of professionalism. I’d like to also had I spend, substantial amount of money at Caribou.

Very nice gentleman who took my order and served me at the window. Good manors, kind.

I ordered 2 drinks with the app. I was literally a few doors down from the store, and my drinks were ready so quickly and were exactly what I ordered. I will definitely be back.

The setting was quiet and quite conducive to a pleasant visit over an excellent coffee.

Hit or miss whether your drink will be made correctly or even taste like what you ordered. For $7+ a drink, you’d hope you’re getting what you ordered every time.