Caribou Coffee

The male barista that took my order, did it totally wrong. Then he input my friend’s drink incorrectly, but she caught it. Skim not 2% milk. Whip not no whip.

❤️❤️❤️🙏 love to come here when it’s cold and windy outside.

I had the worst experience at this Caribou Coffee on 03/02/2025. I ordered a Vanilla Mocha for my daughter at 2:29 PM, and after waiting 15 minutes, I asked the cashier why our drink was taking so long while others were getting theirs quickly. Instead of addressing the issue, he just told me to be patient. After waiting another 10 minutes, I went back to ask again, and even other customers noticed the delay. One of the employees, a woman working there, just laughed at us, which was incredibly rude and unprofessional. Finally, after another 5 minutes, the cashier stopped what he was doing and started making our drink. This experience was frustrating, disrespectful, and completely unacceptable. No customer should be treated this way. I will not be returning to this location, and I do not r

The placement in the center area of the mall is great. Good service like usual.

I visited Caribou Coffee this morning and, unfortunately, my experience was far from satisfactory. From the moment I arrived, I encountered unprofessional and dismissive behavior from the staff. Their tone was noticeably rude, which set a negative tone for the entire visit. Additionally, after placing my order for a specific coffee, I was served an entirely different beverage. Instead of promptly addressing the mix-up, two of the staff members resorted to laughing and gossiping, further compounding the issue. This lack of accountability and the apparent disregard for customer satisfaction left me feeling disrespected. While I have previously had positive experiences with Caribou Coffee, I cannot in good conscience recommend this particular location. I sincerely hope that management takes