Bojangles

I waited 45 minutes for curbside delivery and decided to go inside. Took 5 plus minutes to get anyone's attention. Talked me into not canceling order as initially requested. Was given disgusting chicken breast. Did not receive side of rice ordered. Meal was $14.69. Never again!!

I ordered a 3 piece box & added an extra piece it was supposed to be 2 breast & 2 thighs and I was charged extra for the breast. When I got home I had 3 thighs & 1 leg! I called several times, goes to voice mail for ext 40026 & voice mail is full!! They were not busy, I was the ONLY customer in the lobby. This meal was for 2 & I don't eat dark meat, Very unsatisfied!!

Got a DoorDash there . Got there at 6:21 shows pick up time 6:24 and y’all say that 12 more minutes. But waited like almost 35 minutes and I went in the store worker said 7 more minutes. Listen . I’m not trying to mean or anything. But really if y’all did not have the food ready just said is not ready . Happen multiple times . Really just wasting my time on DoorDash and miss other orders . Get more workers pls or get nicer and faster worker can get a damn order done . Really . Really pissed us off . And really not making us happy . I’m not really this kind of person but when it comes to this I will be mad and not happy

Usually the food is ok, and the customer services is OK if you go in the morning. In the afternoon or during lunch customer service is pretty good. The people that work the lunch and dinner shift seem to be very professional and polite. The morning crew on the other hand need to learn more customer service and try not to seem bothered when you ask for your food to be hot or when you change something at the window. I know it might be an inconvenience at times, but they’re in the business of customer service and preparing food to be cooked correctly and not Cold. I had breakfast and ordered fries instead of their signature borounds, Which the fries had too much salt and was cold. There is no excuse for your fries to be cold with excessive amount of salt at 7:30 in the morning.

Went in around 430 pm and ordered approximately $40 worth of food. After about 10 mins we were told it would be 25 mins because they were out of chicken. It took about 37 mins to get our food.