Black Bear Diner Suisun City

I’ve eaten at Black Bear Diners before and usually have a great experience, so I was disappointed with the Fairfield location on this visit. I ordered a Benedict dish and substituted the sausage for chicken sausage, plus hash browns and fruit. Unfortunately, the chicken sausage tasted burnt and was tough to get through, and the hollandaise sauce tasted stale, almost like it had been sitting for a while. The hash browns were cold and so over-crisped on top that the entire layer lifted in one piece instead of breaking apart—hard to enjoy. The fruit ended up being the only part of my plate I could finish. My friend’s omelet was better, but the biscuit was extremely hard and basically inedible. I also ordered an orange juice and it tasted like a bottled brand (Tropicana-style), definitely not

4/16/2025: Our waitress was rushing us and trying to kick us out faster? She was a bit aggressive too. I'm not sure why she was acting like that. 5/7/2022: The chicken tender cobb salad is to DIE for! I recommend coming here for the salad! Service was friendly and accommodating. We'll definitely be coming back! 5/8/2022: Ordered to go. I ordered the cobb salad, but it was a little disappointing. Take out is lower quality and had missing ingredients (like blue cheese and bacon). I don't recommend ordering a take out. It was just sad. 5/12/2022: I dined in, ordered the same salad. The salad was delicious without a doubt and a lot better than take out, but the amount of it was half the size as my visit on 5/7. The servings are very inconsistent. I'm very confused on what's going on. I'll

I’ve been to multiple Black Bear Diners in Washington, Colorado, Idaho, and California and they’ve all been great except for the Suisun location. I took my 3yo daughter out for a celebration lunch on a Sunday afternoon and while we were seated quickly and everyone was very friendly I don’t think we’ll be returning. Our order was bright out incorrect and extremely overcooked, I never received the water I requested, was told they were out of Orange Juice but then saw several tables after us served orange juice, and my daughter was never offered her dessert that’s supposed to come with all kids meals ordered after 11am. As I said, all of the staff was pleasant but overall the experience left a lot to be desired.

I’m very young and I like being honest. A woman with a ton of make up that I thought was beautiful and nice, turned out to be rude. My family ordered a burger (plain clearly) and she came back and it had pickles and tomatoes. It was a mistake, but when we told her that we said plain, she said we didn’t order it like that. So of course we said sorry and the woman next to her said they would remake it. The woman looked pissed and my sister passed her the plates gently and she had the audacity to grab the plate out of her hand and walked away slightly aggressive. If you can’t work without getting angry, don’t work. The old lady was nice but the other woman was not.

Lately, they have been great! Huge portions.