Best Western Valdez Harbor Inn

We stayed here for 2 nights and we did appreciate our room. It was comfortable and clear. |It is a pity the the overall structure looks a bit worn down and that the breakfast room doesn't really make a good impression because the hotel is in an excellent location, close to the harbour and with plenty of parking space for tourists travelling around Alaska

Great place to stay for the price. Evening staff was really helpful with our missing remote and other requests. Great complimentary breakfast! The morning staff were watching videos on their phones at the highest volume ever. So you could hear through the lobby very annoying videos with lots of vulgar language. Easy to ignore but pretty unprofessional. Just turn the volume down!

Positive: The temperature of the room was great. No need to use the heater Negative: N/A

This Best Western was one of the worst hotel experiences I’ve ever had. The front desk woman was rude, dismissive, and outright nasty, telling me my complaints were “literally not her problem.” The night front desk man was polite but did nothing to help, and when I asked for a manager, I was told none were available. The room was stinky, uncomfortable, and the noise was unbearable — sleep was impossible. This hotel is poorly managed, chaotic, and not worth a single dollar. I contacted corporate beforehand and was told this location is an independently owned franchise, so no help there. The restaurant was equally horrible. The manager was inexperienced, rude, and completely unqualified to handle complaints. The food and service were unacceptable, and there was zero accountability. I will

This hotel has a great location on the Valdez harbor and is adjacent to the main areas of town. The rooms were comfortable and functional. The nicest aspect of the hotel was the casual and friendly vibe. The staff were friendly, helpful and sociable. The hotel had a rustic ambiance. There was a decent common area and nice breakfast. It didn't have a guest laundry or exercise room, but the location made up for that. Overall, this was a good stay.