Ben & Jerry's

It was so nice to visit an ice cream factory. As if you were back in your childhood.

Since the portion size is extremely small, my husband and I ordered a hand-packed pint of ice cream at the outdoor location in Manchester, Vermont. ($9 vs. $6 at the supermarket). The young employee only partially filled the pint container. I reqested that she fill the pint container level with the top. She argued with me at first and then pretended to fill the container behind the counter but did not. I discovered the deception when I arrived at home. It begins at the top. Shame on Ben and Jerry's for their lack of employee training and customer service. We will not return.

This location is wonderful! Very happy to have stopped here during a day trip from Buffalo. The staff and owner were all extremely friendly! Exceptional service and phenomenal ice cream! Will certainly be back! Thank you for a great experience! The shop is tucked in the front of the plaza but there is tons of parking behind the building.

Small and easy to find. Staff and offerings are incredible! I only gave 4 starts because the seating options aren't the best. Kinda hoping someone sees this and adds some because that is the *only* think lacking

So this review is for the Ice Cream cart they hosted at our wedding this past weekend. I cannot rave enough about it. Our guests LOVED it! A true Vermont classic that I would recommend to everyone getting married in the area. It was affordable and worth every penny!! John was amazing to work with to set up all the details! 10/10 recommend!!