Arby's

Where is the beef? Seems like they have shrunken the smokehouse brisket. Tastes great, but it was half the weight of my child’s roast beef and cost more.

I spent 15 minutes in the store trying to get my app to load the offer on by Arby's app's homepage. Then I proceeded to the calendar to try to get it resolved. And basically Dave working the counter refused to help me. He just told me it wasn't a very good app and wasn't going to honor what he seen on my app. Let him know I wasn't very happy the way he took care of his customers and that he had a bad attitude. Then left the store. Couldn't see any reason to spend money there or in the future. Went across the street to McDonald's and they were more than happy to help me with any issue with my app. They said they would honor anything in my app. Arby's manager not Small Town Friendly!

My family of 7 stopped in at Arby's after a long day at the Renaissance festival. Everyone ordered a meal with no special instructions. The cashier was sweet as can be. However, the cook, was absolutely terrible. Before we even ordered he was throwing food down the shoot for outgoing orders very aggressively. 2 of our orders were wrong. When the cashier asked for a correction, he argued with her and insisted it was correct. It was in fact wrong and we needed a new sandwich. The second sandwich was a mistake on the cashiers part and she was quick to fix the issue and once again the cook had an issue with it. The cheese sauce tasted weird, maybe old.. not exactly sure and the wrap to the gyro was rock hard. I did not ask for it to be replaced because it had been such an inconvenience to repl

Just wanted to let the big guy with the beyond horrible attitude who screamed at me when I asked for bronco sauce that it has not been discontinued. Arby’s needs to get rid of him he is lazy and has been bullying customers for far too long

Today marked the third time I have ordered a honey mustard wrap and been given a ranch wrap. Even with the cashier repeating honey mustard back to me. They are also frequently wrapped so poorly that I have to rewrap them to make them edible. Staff is nice at this place and they have done well in the past, but seems like there has been some training issues within the last few months.