Arby's

I did not eat inside the store. It was a drive thru pick up order. I ordered 2 smoke house brisket sandwiches and a large order or curly fries. I was totally dissatisfied and disappointed. The smoke house brisket sandwiches had about as much meat as the regular beef sandwich, (half the size as advertised) I had to hunt for the cheddar cheese and the onion crisps were almost nonexistent. The fries had to be sitting there for a while because the were nearly cold. So had to chew and no potato In them. Very dissatisfying meal.

I really like Arby's. That said, I've never been inside this new one I go to, so cannot really say about Atmosphere. The service is OK, I always have to drive around after ordering, even if I'm the only one in the drive through! The food tonight was OK, but the fries were old and overdone, both curly fries and the crinkle fries. The soda mix was WAY off! Neither soda tasted like what it was supposed to be.

I got a roast beef sandwich tonight and a Ruben. The roast beef meat was sour. They covered my sandwich in sauce. It was sitting in the sauce when I got it. I tried to eat it but the food made everyone in the house sick. The girl that took my order wouldn't listen to me.

Very friendly and kind staff. The service was prompt and the order was accurate. Inside the restaurant was very clean and orderly and there wasn't a line or a wait. It was decorative and festive for the season. The restroom was clean and stocked. I'll definitely be going back to this location.

Terrible sandwich!! I was so disappointed when I drove home which is around 2hrs away in Sumter SC. I ate my fries and hit the road. I was working in North Augusta and have eaten here at this Arby's before. So I didn't expect to open up my "turkey bacon ranch" sandwich to see no Bacon, or lettuce. Only the smallest amount of turkey and a sour tomato 🤢 Gross. Just slack!! If you're out of bacon or lettuce, you could very easily let the customer know. I would've ordered differently. Slack... The lady at the window was polite. That was the only thing positive about the experience here.