Applebee's Grill + Bar

I had an amazing server (Devan), we were there for 4 hours and never felt pressured to hurry up and rush, always had refills when needed and just overall really friendly chill good service.

This place is horrible! Service horrible! Staff unprofessional. Management Terrible!!! Server was stupid. She took my family order wrong can out with the incorrect platters and when told it was wrong she told my family no we ordered incorrectly. Which is crazy. Ppl come hungry they know exactly what they want. She was not apologetic, very nasty and rude. I held my composer having my family spoke with the manager who took her side and told me she’s his star employee and that’s surprising and went on to tell me about how he make sure thy take orders right. Then we had to wait another hour for the correct food well that came out and was still wrong. We ended up cancelling our order not eating. Ridiculous and it’s sad it our people. I will NEVER go back and don’t recommend this place to anyone

This was by far the worst Applebees experience my family has ever had. We were sat immediately, but had to wait 30-40 minutes before someone greeted/took our order. The place was not packed. We observed employees standing around the bar conversing with one another and bar customers. My husband and I ordered the 2 for 25 deal and our daughter had a kid’s meal. The wait for the food was an additional 45 minutes. While my husband’s entree was okay, my entree was cold and the chicken tasted of chemicals. The server was pleasant with my request to send it back, but then she informed me her manager says I had to order something else to fulfill the $25 deal. I told her to send the manager over. The manager, Jasmine (I did not catch her last name) reiterated what the server had told me and that if

I was seated and waited around 45minutes before I had to just straight up get up and leave. No one ever came to our table. There was one waiter that seemed to be working and had his hands full so we gave him the benefit of the doubt but after 30minutes we were too hungry and decided to go to Buffalo Wild Wings instead :/ the waiter never even acknowledged our table.

The service was off!! my daughter order a chicken Alfredo and they brought it out with no broccoli and when I ask the said it’s a recall but didn’t compensate us for the meal! Rory was very rude and was not willing to work with us and had a nasty attitude! I would not eat here again! Drinks also very nasty and not well blended!