Zaxby's Chicken Fingers & Buffalo Wings

The staff and service is good but it need more cleaning. DON'T TAKE ICE from the fountain. it's too dirty! it has mold everywhere! you can died with it. It looks like it has more than a month without cleaning up and maintenance. The supervisor needs to do his job. 🤢

I ordered a chicken salad and some fries from Zaxby’s, and overall had a really good experience. The food was fresh, the place was clean, and the staff were super nice and fast with service. The only small issue I noticed was that the fries were a bit too salty for my taste. But other than that, everything was great. Will definitely come back again!

I walked into the Zaxby’s in Oakwood, GA (30566) hungry and hopeful and walked out ignored and holding cold food. No one acknowledged me when I entered. No greeting, no urgency. The cashier on shift, Jordany P., announced they were going on break while customers were waiting. Eventually my order was taken, but the food came out cold and not fresh. I asked for a manager expecting a simple fix. Instead, Joshua came from the back with a bad attitude and zero customer service. He questioned whether I asked for fresh food (I did), took the food back, and returned with the same cold food. When I said it was still not fresh, he refused to remake it and pushed a refund instead no apology, no effort. Joshua should not be a manager or in customer service at all. Based on similar reviews, this is

I visit this Zaxby’s regularly, and it’s always a great experience. The manager, Christina, is consistently friendly, professional, and clearly knows how to run a smooth shift. Because of that, service is fast and efficient, and I never wait long for my food, even when it’s busy. The staff is well-organized, the restaurant stays clean, and orders are always correct. The food is fresh and exactly what you expect from Zaxby’s, but the standout here is the service and leadership. This location is reliable, well-run, and definitely one of the better Zaxby’s around.

I had a great experience at Zaxby’s thanks to the excellent service. The staff was friendly, welcoming, and very attentive from the moment I walked in. My order was taken quickly and accurately, and the food came out hot and fresh. The employees were patient, polite, and clearly cared about making sure customers had a good experience. It’s always nice to visit a place where the service is just as good as the food. I’ll definitely be coming back! - Lynn Mercer-