Zaxby's Chicken Fingers & Buffalo Wings

Food was BEYOND cold when i got it and not only that, I ordered AND WAS CHARGED for a large fry, and extra fries when I get my food I had enough fries to MAYBE fill a kids meal. If I was going to not get what I paid for I wouldn't have come to this location. Food or not stuff is too expensive for yall to overcharge then SKIMP PAYING CUSTOMERS. Because WHAT do you mean i paid nearly THIRTY DOLLARS FOR ONE MEAL, and didn't even get what i ordered. Worst mistake I made trying to give this location ANOTHER chance. At this point the whole team needs to be gutted and replaced from the fry cook to whoever "manages" those employees. And by the other 1-star reviews this location needs to do EXACTLY that

Employees where very disrespectful and nasty , always get the order wrong and miss things I was in drive-through. I’d asked twice if they got everything before I drove home. It took over 35 minutes to get my food because they kept taking orders and putting them in takeout parking spots .I got home and they missed the 10 piece chicken fingers, sauces ,& eggrolls I spent over $70. I called the store. The woman I spoke to said she was on the fryer and didn’t care she told me I would have to drive to store bring the bag back with all the food and she would judge if I was correct .she was very inappropriate and rude. After she hung up the phone . I expected all of the food to be in there because I did check with the cashier twice. I would assume people would be competent enough to check order

Want to give a shoutout to the skinny young man at register today. Just left from lunch. He ran the front by himself for about an hour with no complaints or help. Food was great. Atmosphere was good. I gave it 4 stars because the manager didn’t help him or send someone to help and they made a lady there for an interview wait almost an hour from her scheduled appointment. I’ve ran restaurants and fast/quick food ones and that’s the only thing that threw me off was the manager being hidden during lunch hour except toward the end where he popped in the kitchen.

Date:11/1/2025 Ticket#DT197 Employee: Ja’Leiya. Closed by Employee: Raymond I stopped by this Zaxbys at 7:05PM because my kids begged me for it for dinner after a very long day. Its normal but we stood in line for approximately 20-25 minutes. I ordered $24.50 worth of food for my kids and one large ticket item the Loaded Fries for my pregnant wife as she requested. Paid my money, got the food, drove up a little and had my wife check the bag to make sure all items were accounted for. They were not. We were missing our large fry extra seasoning so I had to go back inside to get that. 1st mistake. THEN getting home my wife opens her loaded fries and its just fries with ranch, cheese and chicken. Absolutely no bacon which was the lore of her wanting them with her craving. I called the st

Cleanliness was the only positive aspect of this location. The manager was unprofessional, the portions were small, and although the food was served at an acceptable temperature, it clearly lacked freshness. The manager used profanity & was extremely condescending. This isn’t a corporate location so maybe they don’t have to live up to the same expectations.