Zaxby's Chicken Fingers & Buffalo Wings

Lunchtime on a Thursday. A sign on the counter showed surf and turf for $11.49. My husband asked if the drink was included and the cashier said yes. We paid $13.49. I returned to the cashier and asked why we have paid $13.49. Two other people intervened and the solution was that it did not include shrimp for $11.49, but the picture showed shrimp and chicken fried on a plate, and the sign said surf and turf. I asked my husband if it really was that important to argue with someone over $2. Therefore, maybe they will know my dissatisfaction by ways of this review. There was a while female who was not wearing a uniform, behind the counter who was also consulted. (I assume, management) After our questions, they removed the sign that showed the advertised price. Beware of bate and switch at thi

The food arrived fast after ordering. The food tasted good although heavy teriyaki on the Zensation salad. The dining room was cold and management did not turn the fans off or AC upon request. It’s not comfortable eating in the cold with a fleece jacket. My husband said the men’s bathroom wasn’t clean. When we arrived at the counter the only cashier had her back chatting to a kitchen worker and did not turn around until another employee approached the counter from the back. The dining room had some litter and a table was never cleaned in the time it took us to eat which didn’t garner confidence in cleanliness elsewhere.

The food was great, and usually, I came for the Egg Rolls, but the restroom was a mess. This is a busy location from locals and travelers off Interstate 65. No visible sanitizer dispenser in or outside restrooms nor outside the entrance to the kitchen and cashier area.

Clean, maintained. Good sitting area. Food was served hot, everything was as ordered. Tried lemon pepper chicken for the first time here, lovely. We have always been fan of Zaxby wings, and order frequently. Lemon pepper sauce is added to the list now! Kids dishes were good too.

Drive through was not busy but still slow! Ordered at 5:46pm. They parked the us and the 2 cars in front. Simple order a salad and chicken sandwich. A few cars went through without being parked. Parked 2 more. 16 minutes before getting food.