Zaxby's Chicken Fingers & Buffalo Wings

This location has gone down hill considerably since 1st opening. Still have plenty of staff so don't know what the problem is. Food quality has declined. Ckn wings are far smaller & the fries are not the same or they're not frying them long enough. They're always limpy and not really crisp. Even when I ask for fresh fries they come that way. Very disappointing. Tried app & quality is even worse.

My only complaint is the exceptionally high prices for chicken tenders. I took 2 teens, 2 small kids and myself and spent $60, meals only no extras. Service was great, dining room was clean, food taste fine. Three had tenders one had grilled cheese sandwich, I got the shrimp and the breading on the shrimp was too heavy for me but it tasted fine.

I was in zaxbys Callahan at 2:20pm. I waited at front counter for 3-4 mins before the girl at the front counter even noticed me. She had her back turned cutting a box open. But she noticed that there was 4 cars in drive thru! Then she noticed me at front counter. She said ‘give me a minute & I’ll be with you.’ as she walked to the back. Comes back out with a yellow liquid pouch for drive thru. I waited another minute or two. A customer walked in the door & I looked at her & stated, be prepared to wait 4 mins before anyone notices you. Then the girl pops up at the register. I told her, nope I’ll take my business elsewhere. I went right over to Juniors seafood & was greeted by someone right away! Waiting to take my order. Which btw, don’t let the word seafood fool you. They also make a great

Very friendly crew, upfront about mistakes and making things right. The food is okay, It's not any better than other Zaxbys and they are expensive for fast food, just like any other Zaxbys. The inside is very clean and easy to navigate and the environment feels better than a normal fast food place. Great addition to this small town. Zaxbys, give me more sauce!!!!

Did an online order for zax pack. I have a large family and this would feed the children, if it was the full order. Supposed to have 20 tenders. Comes sealed with a sticker. Didn’t open until we got home. Imagine my surprise while making plates and I runs short because there is only 12 tenders. I could understand a few short. But 8? Called the place and the girl straight up lied and said she personally counted them herself. Sad sad sad. Please let the Lords chicken, chikfila, come to west Nassau.