Wingstop

Got dinner here on Monday at 630 they weren’t busy, they had 4 orders on the tv screen. Just getting the excuse of them being busy out of the way. Picked my food up had a 7 minute ride home and the wings are trash. Worst wings I ever had. Hard as a rock and dry. The fries were good though but I didn’t go for the fries. People were polite but food was terrible.I added a video so you can see how dry and hard they are!

Placed an order for 5 people, missing all the dips (6 sides) for tenders and wings, food cold, missing 2 drinks, and wings barely had sauce. Called to see if dips and drinks can be credited. Timothy- the manager said no, he can write it down but he is "firm" that we need to drive there to get missing items. That's a hugw inconvenience. Definitely wish I wouldve waited to consider a tip.Over an 80 dollar order and tip. Its crazy that he was rude and unflexible about making the order right. He actually proceeded to hang up on me when I said a credit in the book for our dips and drinks is not helpful. Credits written in the book get lost and they question you when you come in. This is very disappointing and not how customers should be taken care of.

Great experience:) good job you guys! I ordered a 10 piece boneless, 5 in lemon pepper, and 5 in the spicy Korean style. I also ordered a classic buffalo sandwich, and of course the ranch. I had it delivered, so I can’t speak to the atmosphere but my food arrived on time, warm, and with no issues. So I’ll call it a win all around👏

Absolutely huge shoutout to all 4 gentlemen working tonight. Timothy, Ethan, Codey, and Chris, you guys all went more than above and beyond and did it all with a smile and good vibes. As someone who works in customer service, you guys nailed it. Thank you. 🫡

All 5 star rating, each time I have ordered from Wingstop the staff have been very kind and pleasant. My orders have been made correctly each and every time, as well as always perfect amount of seasoning + sauce to my liking.