Wingstop

The last two times I went to this place they were struggling. The first visit I had to wait 20 extra mins for my food even though I called my order in 45 mins prior. The next time was on my lunch break and the food was gross, it was cold, dry and it tasted like it was simply reheated or nuked in a microwave and thrown in a bag. That was definitely my last time giving them my money.

This has to be one of the worst locations. I put my order in online and I still waited 45 minutes for my food. I like the new system that allows you to see your name and when you order is ready. However the staff don’t use it properly. My name was removed and I hadn’t received my order yet. I was told they were waiting on fries. I finally received my food and it was cold. I also noticed yall have changed the fries…Whyyy… I also don’t like taking a backseat to DoorDash orders either. They were so unorganized that people were annoyed for waiting so long. I also wanted to dine in but I changed my mind because I was so irritated.

Called to check in my order, worker lady was mad it came through. The lady put me on hold and a Manager Tommy came on the phone and the lady In the back that answered kept yelling in the background telling him to tell me they cant make it. I kept asking for a refund they said there no need for a refund, just come get it in the morning. Why is it so hard to get a refund if you don't want to make the food? And why are yelling as if I asked you to work here?? I don't want chicken wings in the morning... but I shouldn't have to explain myself..

Had food delivered. The delivery driver was great but I ordered a ten piece boneless wing & got this small piece. Wingstop is too expensive. I didn't even bother calling & complaining.

Got a 6 piece tender meal for 2, and had to wait about 30 minutes past my pickup time, and I was told this was because they were waiting for fries for my order. Okay, fries only take a few minutes to cook. Finally got my food and went home. Got home and realized I barely got any fries, they also weren't the regular Wingstop fries, and my 3 tenders that were supposed to have buffalo sauce had some dry run on them instead, and I didn't enjoy the flavor, so I had to force myself to eat something I didn't enjoy, nor did I order. I would've gotten Cajun if you just told me you were out of buffalo instead of guessing what I'd want instead. I'll just start going to the Lindbergh location.