White Castle

The younger gentleman that took our order and waited on us at the drive thru was very nice, courteous, and friendly! We weren't sure what we wanted, so he answered my questions and helped us find the right order fit for us. The location was clean and no trash anywhere overflowing like at most fast food restaurants. It was a little hard to find at first, but we had never been there before and it only took us a couple extra mins to find it. Other than that we were very happy with the overall service and visit!

Manager was exceptional! Jovie took my order was so friendly and sweet, my husband and I were driving through on our home to Georgia, and white castle is a New York City staple and I am a New Yorker and we do not have white castles in Georgia. So anytime we travel to Cincinnati on our way home this will be my forever White castle. We drove to three different white castles in Cincinnati that were filthy and definitely not as friendly. This white castle that I went to was exceptionally clean it was welcoming and just a place that takes such a nostalgic business and keeps the integrity of it alive. Great job you guys. ❤️🙏🏽

The past 3 times I’ve eaten here my order had been messed up. I usually don’t catch it until I’m back home however, with their track record I checked my bag before I left this time. I let the drive through worker know it was messed up. He asked me to pull forward while they fixed it. Ten minutes later I still didn’t have the corrected order. I walked inside and no one even knew the order needed to be remade. Needless to say it took me 30 minutes from the time I ordered to get all of my food.

So I stop here on 9/5/2025 around 3:00 in the afternoon.. service was ok gave me no receipt. Got. The food and it was terrible!!!’ Not what I ordered. Burgers were dry !!! Definitely won’t be back !

"Fast" food is supposed to be fast. There are 3 people working, 4 cars in the drive through, and people who have been standing inside for 15 minutes without ordering. This sucks for the price.