Whataburger

Wow! The food was amazing, but the customer service took it to the next level—20/10. We stopped in for an early lunch while traveling through, and Ryan, who took our order, gave us some of the best customer service I’ve ever experienced. He was friendly, helpful, and genuinely kind. The manager, Shane, was just as wonderful—approachable and clearly a great leader. You can tell this team works well together. Every staff member we interacted with was warm and welcoming. Whataburger should be incredibly proud of this crew!

Fast and speedy service! Food is hot and fresh what more could you ask for?! Maybe a good drink to wash everything down with?. Drive-thru is efficient and well kept. Inside the store is clean and ready to serve you and your family. Go take a look 👀 ✨️ you won't be disappointed.

Whataburger after a long day of running errands and driving across the countryside. The food really hit the spot. I had the Southern Style burger and the wide did as well, substituting grilled chicken. They both tasted excellent! The people were also very friendly an helpful taking our order. Only downsides were the chicken had a firm outer part that was too tough for my wife to chew. She had to pull that off to eat her sandwich. Also, we were rang up for 4 sauces, and charged for one extra, but we only received 3. The dining area was clean, I'd say very well maintained for a post-dinner hour rush. Overall giving 4 stars due to the food and condiment issues however, I thought this was one of the better fast food experiences in the area.

Now I see why they have a 3.8 rating. Horrible customer service. When I called to let them know that once again they gave me a chocolate shake instead of a malt & told them that I was literally sitting at the gas pump at QuikTrip, where I just threw away my receipt for my purchase & that I still have the almost completely full shake, my debit card that was used for the purchase, as well as a online card statement showing the date & amount of my purchase at Whataburger, they told me that if I wanted my $6 malt replaced then I would need to retrieve my receipt out of the outside trash can at QuikTrip. I am sitting at the gas pump writing this review, trying to get up the nerve to completely embarrass myself, because the receipt is, of course, at the bottom of the trash can. Therefore, I can'

We waited 15 minutes for our food to be brought to our table. We were seated 10 minutes and a family of 9 people came in and ordered. Our food finally shows up after 15 minutes, then 1 minute later the 9 people order was brought out. Almost like they made our food while making the 9 people orders. Not sure if they were taking care of the drive thru instead of us, but way to long for fast food. I won't be going back to this location.