Wendy's

Stopped in on a busy Sunday evening. We ordered from the kiosk and got our food in less than 10 minutes with a busy lobby and drive thru line around the building. Staff was awesome as was the food. I'll be back...

Order 2 four count chicken strip meals for Wendy's Drive Thru paid and was told to pull ahead to wait. 20 minutes later still waiting. Walked inside, was nice waited through the line asked about my food the cashier just ignored me. Manager walked into the back. Walked around to the drive through and aske d what was going on. Never got the food I paid for now I need to dispute the charge. The best part was I called Wendy's 800 number and hit option 4 for a concern with a store and it just hangs up on you I tried 3 times. I hear Wendy's is having money problem from my experience they earn bankruptcy everyday.

Service? You mean me having to use a kiosk to place my order instead of speaking to a human? Food? Come on, it is "fast food". It should be hot, fast and unhealthy. It was. I only ate a few fries (hot) & not the Wendy's old fries 🤷‍♀️. The rest of the food was for someone I was with. It was clean, it is new so it should be clean.

First time here, went through drive-thru, was a slight wait albeit being only one in line. Overall the food was fresh, but it could have been hotter. Almost seemed like my order had been sitting for a bit before I picked it up.

Food service took long for breakfast despite only 2 people ahead who seemed to order only single sandwiches. Took about20-25 minutes to get my meal, it was roughly 3-4 sandwiches since I was sharing with a friend/trying the menu for the first time. But no update on the order, the staff/cashier confused when I went up to ask at the 20 minute mark, and then processing to hand me the order of the other customer in the store. Also; their mobile app STILL does not work for drive through orders, which means no points or deals to easily access, and overall Inconvenient any time you go for late night food past the main lobby hours. Which is partially the appeal I find to Wendy’s, is that it’s open late.