Wendy's

We stopped for a burger. Tasty with fries & a help yourself drink. Great location with great views of the mountains. Rebecca was very helpful & friendly.

I had points in the app I wanted to redeem for a sandwich. When my order was taken I let her know I wanted to use my points for a crispy chicken sandwich and she didn't add the item. No big deal, but what is is that when I pointed this out she immediately put on an attitude and got defensive, and said that it had to be put on the order for it to go through. I explicitly let her know I was using points AND for what item. What am I supposed to do, walk behind the kiosk and push the button myself? It is absolutely on the one ringing up the order to add the item and to act like it's my fault that SHE did not do so is highly unprofessional and doesn't even make sense. This wouldn't have even been an issue if the self-order kiosks were working. All three of them unfortunately were not operationa

me and my boyfriend went through drive through after a long day of skiing and were excited to get some food after a long day. we asked for chicken tenders and were rudely answered with “no tenders” in an annoyed tone. we then asked for 2 spicy chicken sandwich combos with a frosty for each meal. when we got to the window we only got 1 sandwich and fry (along with no receipt). we told them we ordered 2 meals and they charged us another $10 (gave a receipt that time 🤔) but not another fry with the meal. tried to gaslight us into thinking we only asked for one meal, very frustrated with the service and how we were treated. food was at least decent i guess. never coming here again!

Employees are too busy jacking around and laughing to do their actual job. Jumping around carrying on in Spanish. I about drove off due to them not coming to the window for extended amount of time. Customers wouldn’t have to wait forever for food if managers actually managed. Heavier set gentleman was just sitting in the office watching it happen. Wasted $20 on food last night. Fountain drink had no carbonation and no straw, wasn’t given a straw or spoon for the frosty. Driving another 90 miles I wasted both drinks. Tried to call but the teenager Hispanic employees couldn’t care less and hung up on me 3 times. Don’t waste your time with this place. I’ll be calling corporate to file complaint.

During my recent visit to a Wendy’s location in the Colorado mountains, I was disappointed by the way I was treated. As an international visitor, I expected friendly and equal service, but unfortunately encountered behavior that felt discriminatory. This experience was disheartening because I’ve always enjoyed Wendy’s food and the welcoming atmosphere it’s known for. Sadly, I noticed similar attitudes in several places across Colorado, which made me feel unwelcome.