Wendy's

8.28.25 I went to the drive thru to order an this AI took my order. Wow, they messed my order up really bad. They should get rid of that system. I asked for chili cheese fries. They gave me cheese and fries. THIS RESTAURANT NEEDS HELP!!! This place should have stayed close! The workers are not ready for the customers. Ex: inside order 1 breakfast sausage biscuit. It took 20 minutes. The lady seems to be all over the other workers. They need to have a training class on how to please the customers first. The biscuit was nasty! I Up chuck the sandwich and the season potatoes.

Im putting 4 stars because alright I shouldn't complain but I ordered 10 pc spicy nuggets combo medium. But I got large fries, a chicken sandwich that I didnt order and my nuggets but its not 10 piece. Its just 4 piece. The only thing Im upset is my nuggets lol honestly just get rid of the AI voice box and put a REAL person to take the orders!

Just opened a couple weeks ago, Quick response, but I know the burger patty was made sometime ago. Seemed soft to me. Not like the ads. Will try again, but everything was made to order just the patty was “different “ in texture. Let me know if u found it also.

Wendy's manages to achieve the nearly impossible. It's food is both completely dried out but also soggy. Just terrible. I could almost expect this at an older location but at a relatively new location it's completely inexcusable. It is locations like this that explain why a Wendy's is closing close to 300 locations.

AI takes your order in the drive thru. Poorly. And uncomfortably. The humans inside rushed to fill my order. It was wrong (there was cheese in my salad when I had ordered no cheese) and I had to go back in. They rushed to fix it. When I received my salad, there was no cheese (yay!) But there was less than 1/2 the amount of chicken a s the first salad. I will be visiting Wendys in Modesto with a human taking my order from now on.