Wendy's
Laveen Village, AZ · Fast food restaurant
- Address
- Wendy's, 3520 W Baseline Rd, Laveen Village, AZ 85339
- Phone
- (602) 237-2176
- Website
- locations.wendys.com/united-states/az/laveen/3520-w-baseline-road?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closed · Opens 6 AM
Wendy's is a restaurant located in Laveen Village, AZ. It is one of 93 restaurants listed in Laveen Village. Its 3.8-star rating is slightly below the Laveen Village city average of 4.0 stars. There are 10 photos associated with this location.
About Wendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Hours
| Saturday | 6 AM–2 AM |
| Sunday | 6 AM–1 AM |
| Monday | 6 AM–1 AM |
| Tuesday | 6 AM–1 AM |
| Wednesday | 6 AM–1 AM |
| Thursday | 6 AM–1 AM |
| Friday | 6 AM–2 AM |
Customer Reviews
I used to order from here all the time because it was convenient, but after today, I won’t be ordering from yall. I ordered a 10-piece chicken nugget meal and only received nine nuggets. On top of that, the nuggets I did get were undercooked, chewy, and not crispy at all. To make things worse, I only got two sauces. Honestly, this is unacceptable, especially when you’re hungry and expecting a proper meal. Very disappointing. How lazy are your workers not making sure food is actually cooked ? Zoom in you can clearly see the not cooked part 🤦🏽♀️
When you park 5 - 6 cars in a row to make your drive thru times look good to you mgt, but the customer actually sits for 10 min. District and regional should step in and have more oversight. Fake drive thru times are not a success when you are actually making everyone wait 10-15 min.
30 minutes in a drive through with 3 cars (including mine) for disgusting, old, overcooked and COLD "food"... didnt give me a receipt so I couldnt review them. With how obnoxiously expensive fast food is getting this is just atrocious, they obviously dont care in any way about the "food" or customer service or anything that should be standard when providing food. Worst wendys I've ever experienced in my life.
The service at this location was extremely disappointing. Despite having a full staff, not one employee acknowledged the customers in the lobby, who had already been waiting for over 10 minutes when I arrived. Instead, the staff focused solely on the drive-thru. I wanted to see if this lack of service was exaggerated, and unfortunately, it was not. The lobby customers were entirely ignored. The manager, Cedrick, was equally disappointing. He avoided addressing the situation by keeping his head down, making sandwiches, and failing to demonstrate any leadership or customer service skills. It’s concerning that a manager, who earns more than his front-line staff, would avoid responsibility and not engage with customers. A lobby customer showed more professionalism and tact than he did. It’s h
Ordered 8 seperate items, was asked by window attendant if I wanted sauce i said yes and told her what i wanted. When received my order sauces were not in bag so waited to get attendants attention once more to remind of sauce I was offered. Attendant notified me that her coworker(possible supervisor) told her to charge me for sauce. Which is fine, but they were going to initially let me leave without it. They gave me 2 complimentary ones and charged me for the rest. If I wanted to pay for sauces I would have went to McDonald's up the road instead where I expect that type of stingy service.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.