Wendy's

not one car in the drive thru.. 4 items ordered with 2 being fries and other two sandwich and nuggets.. still no one in line. asked to pull up and we did. a sheriff came thru and drove off and we still sit. at least 7 to 10 min still no one. go to the door it's locked, went to drive thru and banged on that window. finally a female not very nice comes to the window and I asked if we are getting our food.. I'm bagging it now and proceeds to close the window. so I said it should not take this long with no cars in drive thru at all. mam I'm bagging it now and you don't have to be so rude. like I told her you haven't seen rude.. she continued running that mouth and made us wait another 5 min.. sling our bag in the window of our car. honestly I did not eat my food. when I walked up to the window

We went through the drive through and asked for a Son of Baconator with no ketchup. What we received had ketchup all over it. It seems like the drive through attendant and the actual cooking of the food could communicate better. Guess it's a good thing that we like to pay for food that is barely edible because it all tasted like ketchup.

I got a junior bacon meal and there isn't even any lettuce on my burger even though I wanted it. The people working look high as hell and have airpods in their ears. Long line of people waiting while only one person is taking their order inside. The ceiling was dripping water and even broken. Nothing to prevent slipping or even hold the water. Also may I mention they have no interaction with customers not even hi when we walked up there. Workers are on their phones as well. This place is pure pathetic.

I have been going to this Wendy's for years and it has been good for a while. It has severely declined. My family went through the drive thru today while my daughter was in dance class. There was one car ahead of us and we still had 15 minutes so I thought we were safe. I was incorrect. The guy at window pulled us forward with no drinks, but whatever. We waited until it was literally time to get my child. Finally my husband and I were irate. I just wanted a refund. My youngest was screaming at this point. So my husband goes in and tells them he wants a refund. They never bring him a manager but tell him they don't do refunds. They have to get approval from a general manager and she isn't there. We leave, pick up my daughter and come back. I proceed to go in. Finally, I guess the manager fi

I asked for a crispy chicken sandwich with no lettuce and tomatoes and got a son of baconator with exactly that, when I got to the window the woman rolled her eyes at me when I tried to hand her my card because I was telling my friend they were using a 2 wheel dolly jack to artificially pump up their drive through speed (by running it back and forth in front of the machine where you order and in front of the windows where you pay) Usually the food and service are way better but keyword "usually"