Wendy's

Top 3 worst experience at a restaurant being fast food or otherwise. Usual mobile pickup which started okay but got told to pull around and wait which is no big deal. Noticed another customer waiting and looking frustrated after sitting for several minutes. He went to side door to see what was happening and we have at that point been waiting just as long. He came and went to the window a few times and finally ended up with his food which was wrong. It was finally at this point they came outside after 15 minutes of waiting and told us that several employees had quit on him just now but he would still get started on our food. Few more minutes goes by and asks what was the name on the mobile order and then the order was finally billed out. He then came back out to tell me us to cancel the ord

Incorrect orders all the time. My double stack had no cheese and no mustard and the meat was also burnt and dry. Not the first time this has happened. Do better; For others at least...because I won't be coming back. Just an awful waste of money. Brand new location and you're already sitting at 3.2 star rating. One of the worst fast food scores in all Jonesborough. Maybe ownership should respond to some of these complaints and fix the obvious issues instead of just ignoring it like it's gonna go away.

I love the Jonesborough, TN Wendy’s! I come here every week day for breakfast. The staff is so patient, kind, greet you with a smile. The food is always consistently great!! The absolute best!! ⭐️⭐️⭐️⭐️⭐️

Just came from the new jobesborough location . We waited 1 hour in drivethru first of all. we ordered 4 large fries and was told they didn't have large fry cartons and we would get small they didnt even give the option to go medium .we paid for 2 medium frostys and was given 2 small.guy argued at the window they were medium . And last the meat on the burger was pink as can be .both patties on the double burger .my sons was uncooked as well. I tried to call them 3 seperate times and noone even answers the phone there . Horrible experience and i wont be going back . 63 dollars for 4 meals and it that raw and nasty is ridiculous!!

Biggie bag with cold cheese burger, cheese didn't melt at all. Meat Luke warm. The fries were just as bad almost soft. Not that busy inside but 90% of the tables were trashed along with trash on floor. 1 other table inside besides us. After seeing the the 2.6 star review I now understand why we'll never come back here. 2nd time here and will be the last. Better off in Johnson city location. This store is new. No excuses for poor quality everything. Sad thing is "Quality is our recipe" is their mark. Save time and $ by avoiding this store!