Wendy's

Store is clearly understaffed and can not operate sufficiently to keep up with orders even with the drive through only. Had to remind staff of my order since it was basicly forgotten. While Staff are doing the best of their ability to keep up with orders, many times items are forgotten or wait times are to long. Either more staff needed or location should close all together. Bad experience

So I went in and ordered for me and my son. We get home and we are missing part of the order which is the fries!!!! DO YOU NOT OVER LOOK THE DAMN ORDER BEFORE HANDING IT OUT!!! Obviously you don’t!!!! Paid 14.07 and to have missing fries from an 8.00 meal. Yeah it’s only 8dllrs. But when you haven’t eaten because you had to fast for blood withdrawal and you buy something with the last that you had at the time. Just so that you can get you times down and labor down it’s ridiculous!!! DO BETTER!!! Let alone no one ever answers the phone when you call.

This is the second time I've visited this place this year, and based on past experience, nothing has changed. Last time, I ordered the Baconator and a double with bacon. When I opened the burger, it looked very empty, so I looked inside and found only two small pieces of bacon, each about two inches long. I went to inform the person in charge, and their response was that this was the standard size because that's how the bacon pieces come, and they shrink when cooked. It is inappropriate for the establishment to treat paying customers with such disregard by providing them with whatever they desire without proper service standards. Next time, please verify your purchase at this location.

Where do i start i was Missing nuggets in one of my combos they sopos to be 10 they only gave me 6 !! I was Missing also 2 fries wish i had to go in and tell them. also the employees seem lost. My baconator fries looked soo dry the cheese was dry looked like it was there sence yesterday and they just thru them in the bag. i didnt even eat them good thing i looked before i left!! i was MISSING alot of things on my order!! evrything just was awful !! Food and customer service.!! Never again !!

So I'm a big fan of Wendy's always have been. But has been by far the worst ever. If it's not the missing items in your order, it's them sending you the hardest fries because they've been overcooked or been on the warmer for a long time. When I'm saying rock hard. I mean it CRUNCHY... I usually don't like to leave these. Reviews, but this time man I just had to especially on the weekends. When you're on the go, you're busy working. You gotta get things done. You just don't have time to go back to get another order for replacement. And then the fact that their phone number nobody ever answers. I don't know what the deal is..