Wendy's
Collinsville, IL · Fast food restaurant
- Address
- Wendy's, 1061 Collinsville Crossing, Collinsville, IL 62234
- Phone
- (618) 343-3767
- Website
- locations.wendys.com/united-states/il/collinsville/1061-collinsville-crossing?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closed · Opens 6:30 AM
Wendy's is a restaurant located in Collinsville, IL. It is one of 75 restaurants listed in Collinsville. Its 3.7-star rating is slightly below the Collinsville city average of 4.0 stars. There are 10 photos associated with this location.
About Wendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Hours
| Saturday | 6 AM– |
Customer Reviews
Don't order anything with toppings like the baked potato at this store. It's one of my favorite items to get from Wendy's but this store if you order the sour cream and chive, you will get a dry potato, no sour cream. I've had this happen at least 5 times. Finally just gave up.
Absolutely worst Wendy’s experience I have ever had. The place was disgusting, it looked like it hasn’t been mopped in weeks, windows were gross, drink station was sticky n full of pop splatter, and the kitchen was nasty. Took 5 minutes for anyone to even acknowledge me, although multiple workers made eye contact. I needed assistance using the app so the cash register had to get the manager, she had an attitude and threw her hands up and went to the back. She didn’t come back for a few minutes and again, had an attitude and was rude. I finally was able to get my frosty for my kids but my experience was absolutely horrid.
Went through yesterday for lunch. I was told they are not taking orders because they are switching from breakfast to lunch. I have worked fast food at multiple places and never would I get away with shutting down the restaurant for the 5 minute process to swap over breakfast and lunch. Feels more like lazy employees who don’t want to multitask.
Got dinner today and got a Spicy Chicken sandwich for both my wife and I for dinner. The chicken patty we got was so thin that single ply toilet paper companies called me asking for tips and tricks. Was an absolute waste.
Inside is currently under construction but before was very clean, big and inviting. Plenty of space for a large family to dine. Don't forget about the clean restrooms. Drive thru is open and can be a bit slow at times. Quality of food in the end always seems to make the wait better.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.